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Acura of Pleasanton
Pleasanton, CA
1,182 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,182 reviews
June 18, 2019
Courteous , professional, knowledgeable. Marisol quickly understood our concerns. She asked focused questions to ensure each issue would be accurately diagnose , professional, knowledgeable. Marisol quickly understood our concerns. She asked focused questions to ensure each issue would be accurately diagnosed and resolved. Her demeanor and personality made for a professional, very pleasant and satisfying experience. We look forward to working with Marisol on future service appointments. More
by MIKVANH
Verified CustomerEmployees Worked With
Male (no photo) employee who processed our initial check in. Very friendly, understood issues with car. , Marisol Arvizu
June 17, 2019
New car lease I’m a long time customer...both to their sales department and service. I keep returning due to the quality of the vehicles and the excellent quality I’m a long time customer...both to their sales department and service. I keep returning due to the quality of the vehicles and the excellent quality of the service department. This latest experience was simple and fair with regard to the selection and pricing. The process was professional, friendly and straight forward. More
by JOHN C
Employees Worked With
Stephen Lao
June 17, 2019
great service and sales I am very happy with the ease and prices for my Cars. I bought a 2017 RDX from this dealership in 2017 and I just bought a 2019 ILX. I will be using t I am very happy with the ease and prices for my Cars. I bought a 2017 RDX from this dealership in 2017 and I just bought a 2019 ILX. I will be using this dealership in the future. Thank you More
by taylormayd67
Employees Worked With
Ronald Andrews, Justin Hernandez
June 16, 2019
Recall service and Service A Very pleasant and prompt experience. The service was done promptly and the agent was courteous and knowledgeable. I have never had a bad experience at Very pleasant and prompt experience. The service was done promptly and the agent was courteous and knowledgeable. I have never had a bad experience at this dealership, both purchasing and servicing. More
by UTHERCA
Employees Worked With
Marisol Arvizu
June 16, 2019
scheduled maintenance and recall service The service was great. Everyone was pleasant and helpful. The maintenance that I needed was done in a very timely manor. I was very satisfied. The service was great. Everyone was pleasant and helpful. The maintenance that I needed was done in a very timely manor. I was very satisfied. More
by MSDEEYT
Employees Worked With
Landon Bura
June 16, 2019
Best experience ever having my oil change done Gary Chan from the service department was exceptional on his customers service. He explained everything in detail of what my car needed in a friendly Gary Chan from the service department was exceptional on his customers service. He explained everything in detail of what my car needed in a friendly and respectful way! I would definitely come back to get my car service in Acura of Pleasanton and ask for Gary! More
by JALISCOWOMAN
Employees Worked With
Gary Chan
June 16, 2019
Great customer service I travel from San Mateo to have my car serviced @ Pleasanton Acura dealership the. customer service is great that is why I travel so far. I travel from San Mateo to have my car serviced @ Pleasanton Acura dealership the. customer service is great that is why I travel so far. More
by JANIEVADEN
Employees Worked With
Landon Bura
June 15, 2019
Great experience Very easy visit to the service center, really liked the Lyft ride process, great job. Gary made everything very easy for me, very much appreciated. Very easy visit to the service center, really liked the Lyft ride process, great job. Gary made everything very easy for me, very much appreciated. More
by REGGIETHORNSON
Employees Worked With
Gary Chan
June 15, 2019
Servicing Good experience. Had to wait a bit even though I had an appointment. Ashley was great. Explained me everything looking at the report and also gave me Good experience. Had to wait a bit even though I had an appointment. Ashley was great. Explained me everything looking at the report and also gave me options I had. More
by RKKANCHANA
Employees Worked With
Ashley Fritze
June 15, 2019
Replace Tail Light Great customer service! The quality of work is great and the time to replace the tail light was less than 45min. Also the coffee was very good. Great customer service! The quality of work is great and the time to replace the tail light was less than 45min. Also the coffee was very good. More
by emilc
Employees Worked With
Gary Chan
