Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Pleasanton
Pleasanton, CA
1,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,166 reviews
June 19, 2019
Absolutely hassle-free Marisol was very pleasant to interact with. No stress. I was in and out in no time to drop off my car. Basic service was done very quickly and got my Marisol was very pleasant to interact with. No stress. I was in and out in no time to drop off my car. Basic service was done very quickly and got my car back right away. More
by CASPER44
Verified CustomerEmployees Worked With
Marisol Arvizu
June 19, 2019
Always Great Service I have purchased my last three cars from Acura of Pleasanton. They have always provided great service. All staff is very courteous, friendly and h I have purchased my last three cars from Acura of Pleasanton. They have always provided great service. All staff is very courteous, friendly and helpful. More
by MARIA P
Employees Worked With
Marisol Arvizu
June 18, 2019
Always quality customer service. My car has over 100k miles on it. Normally i'd take it to a 3rd party mechanic to save money. However, they provide excellent customer service and hon My car has over 100k miles on it. Normally i'd take it to a 3rd party mechanic to save money. However, they provide excellent customer service and honest work. Never had an issue with my car because of acura pleasanton. Would only buy and service my acura with this team! More
by GERRY_GEORGE510
Employees Worked With
Ashley Fritze, Landon Bura, Marisol Arvizu, Shaun Dortch
June 18, 2019
Courteous , professional, knowledgeable. Marisol quickly understood our concerns. She asked focused questions to ensure each issue would be accurately diagnose , professional, knowledgeable. Marisol quickly understood our concerns. She asked focused questions to ensure each issue would be accurately diagnosed and resolved. Her demeanor and personality made for a professional, very pleasant and satisfying experience. We look forward to working with Marisol on future service appointments. More
by MIKVANH
Employees Worked With
Male (no photo) employee who processed our initial check in. Very friendly, understood issues with car. , Marisol Arvizu
June 18, 2019
Great service!!! Everyone is nice.Ashley very accommodating and helpful,explained everything.Also she made it sure our car was vacuumed properly,though car wash wasnt Everyone is nice.Ashley very accommodating and helpful,explained everything.Also she made it sure our car was vacuumed properly,though car wash wasnt available at that time.Excellent service as well. More
by ORCHID822
Employees Worked With
Ashley Fritze
June 17, 2019
New car lease I’m a long time customer...both to their sales department and service. I keep returning due to the quality of the vehicles and the excellent quality I’m a long time customer...both to their sales department and service. I keep returning due to the quality of the vehicles and the excellent quality of the service department. This latest experience was simple and fair with regard to the selection and pricing. The process was professional, friendly and straight forward. More
by JOHN C
Employees Worked With
Stephen Lao
June 17, 2019
great service and sales I am very happy with the ease and prices for my Cars. I bought a 2017 RDX from this dealership in 2017 and I just bought a 2019 ILX. I will be using t I am very happy with the ease and prices for my Cars. I bought a 2017 RDX from this dealership in 2017 and I just bought a 2019 ILX. I will be using this dealership in the future. Thank you More
by taylormayd67
Employees Worked With
Ronald Andrews, Justin Hernandez
June 16, 2019
scheduled maintenance and recall service The service was great. Everyone was pleasant and helpful. The maintenance that I needed was done in a very timely manor. I was very satisfied. The service was great. Everyone was pleasant and helpful. The maintenance that I needed was done in a very timely manor. I was very satisfied. More
by MSDEEYT
Employees Worked With
Landon Bura
June 16, 2019
Best experience ever having my oil change done Gary Chan from the service department was exceptional on his customers service. He explained everything in detail of what my car needed in a friendly Gary Chan from the service department was exceptional on his customers service. He explained everything in detail of what my car needed in a friendly and respectful way! I would definitely come back to get my car service in Acura of Pleasanton and ask for Gary! More
by JALISCOWOMAN
Employees Worked With
Gary Chan
June 16, 2019
Great customer service I travel from San Mateo to have my car serviced @ Pleasanton Acura dealership the. customer service is great that is why I travel so far. I travel from San Mateo to have my car serviced @ Pleasanton Acura dealership the. customer service is great that is why I travel so far. More
by JANIEVADEN
Employees Worked With
Landon Bura
