Acura of Pleasanton

Acura of Pleasanton responded

Hi MK, we strive for 100% Acura ownership satisfaction and it is great to know you had such a positive service experience with us. We understand our guests have choices when it comes to a dealership and appreciate allowing teammate Marisol to earn your business. Having a safe and reliable vehicle is very important to our guests as well as our team, we thank you for letting be a part of your Acura ownership journey. We look forward to being of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Stacy Keeney, we're happy you found our team to be so supportive during your 14+ year experience here at Acura of Pleasanton. Thank you for your kind review; we are happy to pass along your comments to Marisol Arvizu! Our teammates understand that each and everyone of our guests are the lifeblood to our dealership and that every visit is an opportunity to really make a difference, no matter how small, in their lives. We appreciate allowing us the chance to be your Acura TL partner and we look forward to another 14 years together. Please don't hesitate to reach out to us if there's anything more we can do! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Taylormayd67, thank you so much for the positive review! We appreciate your time to let us know about your service visit with our dealership. We know everyone's time is valuable and we are very proud of all our teammates like Shaun Dortch in their commitment to ensuring we provide a proper Acura ownership experience. We are always more than happy to assist you if anything else comes up. Take care! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Ms Ferrari for choosing our dealership and allowing us another opportunity to earn your business with your Acura TSX. We appreciate your feedback and sharing of both your previous and current experiences with our service department. We are always looking for ways to improve our guest experience and having the right teammates like, Shaun Dortch can make all the difference. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Lruiz, we're so glad that we were able to go above and beyond your expectations! Thank you for sharing of your experience with teammate Landon Bura during your service visit at our dealership. Your time is valuable and with so many choices in the market we appreciate allowing us to earn your business. As your Acura ownership partner, we are committed to provide the highest level of ownership satisfaction and will always make every effort to minimize any inconvenience. We thank you and your wife for choosing our dealership to be a part of your Acura journey. So please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Ms. Stanworth, we're glad to hear you enjoyed your recent visit. Thank you for sharing of your experience during your service visit to our dealership. We appreciate allowing teammates, Ashley Fritze and previously Marisol Arvizu to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. Our dealership is committed to provide the best possible ownership experience for your family and thank you for allowing us to be a part of it for the past 6+ years. We look forward to serving you again in the future and please let us know if we can ever be of any assistance. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Maryann for taking a moment to share your recent service visit with teammate Michael Capas during your Acura's annual wellness visit. We appreciate allowing our dealership to continue to be a part of your ownership. Until the next visit, should there ever be any questions, please don't hesitate to let us know. We are here to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Dkane111, we're so glad that we were able to go above and beyond your expectations! We know buying a new car is still a milestone for our guests and our dealership is committed to making it special and should be a memorable experience. Thank you for taking a moment to let us know about your visit with teammates, Robert, Stephen, Sam and Lynn while shopping for your new Acura RDX. Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Congratulations IBLAMOUREUX on your recent purchase and thank you for sharing of your experience with teammates Ron Andrews and Lynn Tiret while visiting our dealership. There are so many choices when it comes to which brand or dealership to work with, not to mention who to feel confident with. We appreciate the opportunity to earn your business from start to finish and excited to be a part of your vehicle ownership journey. Should there ever be any questions, please feel free to let us know what we can do to assist! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Rstrasser.cpa, we're so glad that we were able to go above and beyond your expectations! Thank you for sharing of your experience with Landon, Michael and our service team. We appreciate allowing us the opportunity to provide the highest level of care and keeping your Acura in top shape. Your time is valuable, and glad we could accommodate an earlier completion. As your Acura ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton