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Acura of Pleasanton

Pleasanton, CA

4.9
1,165 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,165 reviews

January 02, 2025

Love Acura of Pleasanton! Marisol made my experience a great one. Communication was amazing and took care of my A 1 3 service in 2 hours. Highly recommend Acura of Pleasanton More

by ALorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
January 01, 2025

Great Service! Completed as promised, service representative was great and kept me updated on progress. More

by al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
December 29, 2024

I was shopping for 2025 Acura MDX and Robert helped me in getting the type-s one. The overall experience from ordering the vehicle to getting delivery was very smooth, Robert was giving all the updates from More

by shivaprakasha.beladeri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Whitlow
Jan 01, 2025 -

Acura of Pleasanton responded

Congratulations shivaprakasha on your new 2025 Acura MDXand thank you for sharing of your experience our teammate Robert here at the dealership. We are committed to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions about your new MDX! Regards, Your Team @ Hendrick Acura of Pleasanton

December 28, 2024

Everyone was very helpful from the moment I pulled into the lot to when they handed me the keys. More

by cristyg06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farooq Omar
Jan 01, 2025 -

Acura of Pleasanton responded

Thank you cristyg06 for sharing of your experience with our teammate Farooq here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

December 19, 2024

I've purchased 4 MDX vehicles from this dealership, starting in 2009. The service advisors have always been very professional in terms of telling me about the condition of my vehicles. Prices seem to More

by osobucco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
Dec 23, 2024 -

Acura of Pleasanton responded

Thank you osobuccofor allowing our dealership to earn your business and for sharing of your experience with our teammate Edward and our Service Team over the years. We are committed to your safety and keeping your Acura running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

December 12, 2024

Done maintenance service and responded the recall. Professional staff, excellent services and reasonable price. Ps: I brought my CRX there. More

by SY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Capas
Dec 14, 2024 -

Acura of Pleasanton responded

Hi SY, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acura of Pleasanton! Regards, Your Team @ Hendrick Acura of Pleasanton

December 06, 2024

They are always there to help me even when I ask silly questions! Very honest team and I love the way everyone in there works together as a team. Happy Holidays More

by wandajthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Alroubai, Kerri Anderson, Peter Han, Justin Hernandez, Marisol Arvizu
Dec 12, 2024 -

Acura of Pleasanton responded

Hi wandajthom, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

November 20, 2024

Marisol was very informative and patiently in explaining everything …And she also did some follow up with my car history.. More

by eriqson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Nov 21, 2024 -

Acura of Pleasanton responded

Thank you eriqson for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

November 20, 2024

My battery died and I had a medical appointment in the afternoon. I called then and they're earliest appointment time was 2 days away. After explaining the situation, I was able to bring the car in, and t More

by amarts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Nov 25, 2024 -

Acura of Pleasanton responded

Thank you amarts for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

November 17, 2024

Researched over 50 Acura dealers to find a Certified 23-24 Acura RDX SH advance/A/spec. They had 3 24'sto choose from and a better price than a closer dealers' 23 models. My only gripe is that they More

by falconio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tamanna
Nov 21, 2024 -

Acura of Pleasanton responded

Thank you falconio for sharing of your experience with our teammate Tamanna here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

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