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Acura of Pleasanton

Pleasanton, CA

5.0
1,181 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,181 reviews

April 23, 2025

Due to many years elsewhere as an Acura customer and having experienced very impressive service my expectations are extremely high and therefore notice and appreciate when me and my car are treated well More

by erico_94582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
April 18, 2025

All the staff is extremely courteous and helpful. They explain everything in detail. Lounge makes waiting for your car a relaxing and pleasant experience. Highly recommended them. More

by xpuffer55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura, Marisol Arvizu
Apr 20, 2025 -

Acura of Pleasanton responded

Thank you xpuffer55 for sharing your experience with our teammates Landon and Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

April 16, 2025

Service was 5stars yesterday with Marisol She’s the best Very personalized experience. Kept informed about progress. Took extra time with a car issue. Had 2 cars serviced together More

by joecovello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Apr 18, 2025 -

Acura of Pleasanton responded

Hi joecovello, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 04, 2025

We bought an inexpensive used car, but Robert and James treated us as though we bought the most expensive new vehicle. More

by dkupper1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Bingham, Robert Whitlow
Apr 09, 2025 -

Acura of Pleasanton responded

Thank you dkupper1for sharing of your car shopping experience with our teammates Robert and James here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 03, 2025

We bought a car over the internet. There were several issues (on our part). James and Robert are great. Their service and help were beyond our expectations. More

by dkupper1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bingham, Robert Whitlow
Apr 07, 2025 -

Acura of Pleasanton responded

Thank you dkupper1 for sharing of your car shopping experience with our teammates James and Robert here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 01, 2025

The salesman was very informe. He answered all my questions, and was patient. He expedited the process of purchasing. More

by Oughdear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helder Pereira
Apr 02, 2025 -

Acura of Pleasanton responded

Thank you Oughdear for sharing of your car shopping experience with our teammate Helder here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 29, 2025

I had a great experience bringing in my mdx. I traveled extra 30 miles to this dealership. Highly recommend to anyone. Edward was a pleasure to deal with More

by toma62390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Apr 02, 2025 -

Acura of Pleasanton responded

Thank you toma62390 for sharing your experience with our teammate Edward and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

March 13, 2025

Tamanna and Igor are a great team. Igor took the time to send me a video walk around of the vehicle I was interested in when I could not make it over to see in person for a couple of d More

by K9rescue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamanna Amiryar, Igor Finkel
Mar 16, 2025 -

Acura of Pleasanton responded

Thank you K9rescuefor sharing your car shopping experience with our teammates Tamanna and Igor here at the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 12, 2025

fast service, made appointment and pre-ordered part as required. in and out no problems, take a short walk to the shopping center and it was done. More

by jkcheng2@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Mar 14, 2025 -

Acura of Pleasanton responded

Thank you jkcheng2 for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 06, 2025

Excellent service on time. Reviewed all points that might require maintenance and explained them all. Will return for future maintenance. More

by Moorekevin607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
Mar 07, 2025 -

Acura of Pleasanton responded

Thank you Moorekevin607 for sharing your experience with our teammate Art and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

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