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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,161 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,161 reviews

December 19, 2024

I've purchased 4 MDX vehicles from this dealership, starting in 2009. The service advisors have always been very professional in terms of telling me about the condition of my vehicles. Prices seem to More

by osobucco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
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December 12, 2024

Done maintenance service and responded the recall. Professional staff, excellent services and reasonable price. Ps: I brought my CRX there. More

by SY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Capas
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Dec 14, 2024 -

Acura of Pleasanton responded

Hi SY, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acura of Pleasanton! Regards, Your Team @ Hendrick Acura of Pleasanton

December 06, 2024

They are always there to help me even when I ask silly questions! Very honest team and I love the way everyone in there works together as a team. Happy Holidays More

by wandajthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Alroubai, Kerri Anderson, Peter Han, Justin Hernandez, Marisol Arvizu
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Dec 12, 2024 -

Acura of Pleasanton responded

Hi wandajthom, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

November 20, 2024

Marisol was very informative and patiently in explaining everything …And she also did some follow up with my car history.. More

by eriqson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Nov 21, 2024 -

Acura of Pleasanton responded

Thank you eriqson for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

November 20, 2024

My battery died and I had a medical appointment in the afternoon. I called then and they're earliest appointment time was 2 days away. After explaining the situation, I was able to bring the car in, and t More

by amarts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Nov 25, 2024 -

Acura of Pleasanton responded

Thank you amarts for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

November 17, 2024

Researched over 50 Acura dealers to find a Certified 23-24 Acura RDX SH advance/A/spec. They had 3 24'sto choose from and a better price than a closer dealers' 23 models. My only gripe is that they More

by falconio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tamanna
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Nov 21, 2024 -

Acura of Pleasanton responded

Thank you falconio for sharing of your experience with our teammate Tamanna here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

November 07, 2024

Mr. Art Mejia is awesome with his patience, communication, knowledge, customer service, kindness, helpful & friendly. More

by vurimi123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
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Nov 10, 2024 -

Acura of Pleasanton responded

Thank you vurimi123 for sharing of your experience with Art and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

November 01, 2024

Through and efficient. Edward was extremely helpful. Edward made recommendations on changing the fluid. Done More

by Bernadettesramek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Nov 06, 2024 -

Acura of Pleasanton responded

Thank you Bernadettesramek for allowing us to earn your business and for sharing of your experience with our teammate Edward and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

October 26, 2024

Great maintenance service, fast, quick and reliable. Attention to details, very nice showroom and great selection of models. More

by DILIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Nov 01, 2024 -

Acura of Pleasanton responded

Thank you DILIP for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

October 25, 2024

1st class service department to care of my recall for internal engine issues. The results were highly satisfactory. More

by GodLovesTheIrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Report | Print
Oct 26, 2024 -

Acura of Pleasanton responded

Thank you for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

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