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Acura of Pleasanton

Pleasanton, CA

4.9
1,158 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,158 reviews

November 20, 2024

My battery died and I had a medical appointment in the afternoon. I called then and they're earliest appointment time was 2 days away. After explaining the situation, I was able to bring the car in, and t More

by amarts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
November 20, 2024

Marisol was very informative and patiently in explaining everything …And she also did some follow up with my car history.. More

by eriqson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Nov 21, 2024 -

Acura of Pleasanton responded

Thank you eriqson for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

November 17, 2024

Researched over 50 Acura dealers to find a Certified 23-24 Acura RDX SH advance/A/spec. They had 3 24'sto choose from and a better price than a closer dealers' 23 models. My only gripe is that they More

by falconio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tamanna
Nov 21, 2024 -

Acura of Pleasanton responded

Thank you falconio for sharing of your experience with our teammate Tamanna here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

November 07, 2024

Mr. Art Mejia is awesome with his patience, communication, knowledge, customer service, kindness, helpful & friendly. More

by vurimi123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
Nov 10, 2024 -

Acura of Pleasanton responded

Thank you vurimi123 for sharing of your experience with Art and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

November 01, 2024

Through and efficient. Edward was extremely helpful. Edward made recommendations on changing the fluid. Done More

by Bernadettesramek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Nov 06, 2024 -

Acura of Pleasanton responded

Thank you Bernadettesramek for allowing us to earn your business and for sharing of your experience with our teammate Edward and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

October 26, 2024

Great maintenance service, fast, quick and reliable. Attention to details, very nice showroom and great selection of models. More

by DILIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Nov 01, 2024 -

Acura of Pleasanton responded

Thank you DILIP for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

October 25, 2024

1st class service department to care of my recall for internal engine issues. The results were highly satisfactory. More

by GodLovesTheIrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Oct 26, 2024 -

Acura of Pleasanton responded

Thank you for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

October 25, 2024

Purchasing a vehicle through Acura of Pleasanton was an enjoyable experience. This is the third vehicle we bought from the Hendrik motor group. More

by tony.derrer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenji
Oct 26, 2024 -

Acura of Pleasanton responded

Congratulations tony on your new vehicle purchase and thank you for sharing of your experience our teammate Kenji here at the dealership. We are committed to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions about your new car! Regards, Your Team @ Hendrick Acura of Pleasanton

October 14, 2024

Tamanna Amiryar reveals exemplary professionalism, guides customers through the buying thought process and helps them feel comfortable and relaxed. Acura of Pleasanton clearly has the right people for the j More

by Cliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamanna Amiryar, Gabriel Gonzalez
Oct 18, 2024 -

Acura of Pleasanton responded

Thank you Cliverfor sharing of your experience with our teammate Tamanna while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

October 10, 2024

Great dealership with great sales team. Purchased 4 cars from this dealership. Keep it up!! More

by mnimgaonkar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Oct 13, 2024 -

Acura of Pleasanton responded

Thank you mnimgaonkar1 for sharing your experience with our teammate Landon and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

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