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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
5.0
1,185 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,185 reviews

May 19, 2025

“Thank you, Marisol Arvizu for always greeting us with a smile and giving your best to keep your customers happy.” More

by Rociobvalencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
May 23, 2025 -

Acura of Pleasanton responded

Thank you Rociobvalencia for sharing your experience with our teammate Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

May 12, 2025

Tamanna and Mary were both super helpful in making sure we received the best help we could get. Thank you to those two More

by JSFong37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamanna, Mary, JB
Report | Print
May 16, 2025 -

Acura of Pleasanton responded

Thank you JSFong37for sharing of your car shopping experience with our teammates Tamanna and Mary here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

May 03, 2025

Purchased a used vehicle from Zachary at Acura of Pleasanton. He was very helpful, no pressure, and easy to work with More

by stephmariek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary, Mary
Report | Print
May 05, 2025 -

Acura of Pleasanton responded

Thank you stephmariek for sharing of your experience with our teammates Zachary and Mary while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 25, 2025

Ed in the service dept. was very helpful in explaining what work was to be done for my TLX and the cost. They are my go to on keeping my car running GREAT!!! More

by greenb83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura, Marisol Arvizu
Report | Print
Apr 28, 2025 -

Acura of Pleasanton responded

Hi greenb83, thank you for your positive review; we are happy to pass along your feedback to Ed, Landon and Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 23, 2025

Due to many years elsewhere as an Acura customer and having experienced very impressive service my expectations are extremely high and therefore notice and appreciate when me and my car are treated well More

by erico_94582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
Report | Print
Apr 25, 2025 -

Acura of Pleasanton responded

Thank you erico_94582 for sharing your experience with our teammate Gary and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

April 18, 2025

All the staff is extremely courteous and helpful. They explain everything in detail. Lounge makes waiting for your car a relaxing and pleasant experience. Highly recommended them. More

by xpuffer55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura, Marisol Arvizu
Report | Print
Apr 20, 2025 -

Acura of Pleasanton responded

Thank you xpuffer55 for sharing your experience with our teammates Landon and Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

April 16, 2025

Service was 5stars yesterday with Marisol She’s the best Very personalized experience. Kept informed about progress. Took extra time with a car issue. Had 2 cars serviced together More

by joecovello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Apr 18, 2025 -

Acura of Pleasanton responded

Hi joecovello, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 04, 2025

We bought an inexpensive used car, but Robert and James treated us as though we bought the most expensive new vehicle. More

by dkupper1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Bingham, Robert Whitlow
Report | Print
Apr 09, 2025 -

Acura of Pleasanton responded

Thank you dkupper1for sharing of your car shopping experience with our teammates Robert and James here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 03, 2025

We bought a car over the internet. There were several issues (on our part). James and Robert are great. Their service and help were beyond our expectations. More

by dkupper1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bingham, Robert Whitlow
Report | Print
Apr 07, 2025 -

Acura of Pleasanton responded

Thank you dkupper1 for sharing of your car shopping experience with our teammates James and Robert here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 01, 2025

The salesman was very informe. He answered all my questions, and was patient. He expedited the process of purchasing. More

by Oughdear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helder Pereira
Report | Print
Apr 02, 2025 -

Acura of Pleasanton responded

Thank you Oughdear for sharing of your car shopping experience with our teammate Helder here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

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