Acura of Peabody
Peabody, MA
Filter Reviews by Keyword
By Type
492 Reviews of Acura of Peabody
Ask for Greg! Greg Berube is as solid as they come when looking at cars. No pressure, knowledgeable and made excellent suggestions based on our discussions. He was Greg Berube is as solid as they come when looking at cars. No pressure, knowledgeable and made excellent suggestions based on our discussions. He was also very responsive and cognizant of my timeline. Highly recommend this rising star when you are looking for an Acura. More
Acura of Peabody This is the second Acura we have purchased in the last two years. Both times we were helped by Steve Ashe who is extremely knowledgeable about all th This is the second Acura we have purchased in the last two years. Both times we were helped by Steve Ashe who is extremely knowledgeable about all things (not just cars) and very helpful. He moved the process along painlessly which was great. We know that we will always receive excellent service for our two cars! More
Wow! What a great experience I have leased many automobiles in the past but this one top's them all. My salesman, Steven Ashe, was most informative and knowledgeable and handled t I have leased many automobiles in the past but this one top's them all. My salesman, Steven Ashe, was most informative and knowledgeable and handled the transaction to perfection. Allen Lim, sales manager, was extremely pleasant and helpful. In addition, I was very impressed with the facilities and what it had to offer. It has been a great experience and is highly recommended. More
Best Car Buying Experience! It was a pleasure working with Norm and Steven on the purchase of our Acura MDX. Steve was very personable and made our experience at Acura a lot of It was a pleasure working with Norm and Steven on the purchase of our Acura MDX. Steve was very personable and made our experience at Acura a lot of fun. Acura of Peabody seems to have higher standards than most of its competitors. Steven showed us how to use all of the features and had everything preset. I especially appreciated his concern for safety for our growing family and making sure we were making the right decision to go with a certified pre-owned. We were also dealing with a trade-in and were very happy with that process as well! More
Fantastic experience and excellent attention to detail My husband and I have worked with Jim for the purchase of our last three vehicles. Two were certified pre-owned and one was a leased vehicle. He too My husband and I have worked with Jim for the purchase of our last three vehicles. Two were certified pre-owned and one was a leased vehicle. He took particular attention to our needs when looking for a certified pre-owned vehicle. Our most recent purchase was an RDX. I was not sure about a SUV and Jim took me out and had me test drive one and I fell in love with it. I made the purchase shortly after my test ride. Unfortunately, following the purchase, I was hit by another vehicle and Jim helped me to arrange the repairs. He went out of his way to assist me. I can't thank he enough. He's a great salesperson and we look forward to working with him in the next month or so as we renew our lease on our TL. More
Spilled oil over my engine I went in for oil change only, and ended up spending $525. I supposedly needed several filters and fluids changes etc. what I didn't need but got anyw I went in for oil change only, and ended up spending $525. I supposedly needed several filters and fluids changes etc. what I didn't need but got anyway was the mechanic spilling the oil all over my engine block. I was told of the issue whee I waited to pick up my car but was promised all was fine, they used some liquid (not water I'm told) to clean the oil. And sent on my way That night I noticed my lights were on and my battery dead! I had AAA come to boost me but found that something was still draining the battery. Turns out the liquid in the relays caused a short. I spoke with Jen, their lovely Sunday receptionist and she managed to arrange a loner for me. They agreed to replace two relays but charged me for a new battery., Now my headlight is shorting out and my service rep Cindy, did not return my call. More
excellent experience again at Acura of Peabody Steven Ashe helped me to find my ideal car within my price range. He was personable and pleasant with no pressure at all. Once I purchased my car he s Steven Ashe helped me to find my ideal car within my price range. He was personable and pleasant with no pressure at all. Once I purchased my car he showed me how to use all of its features and even preset all of the radio stations so I could enjoy my stereo system on the ride home. He called to check on things a couple of days later as well. I will go to him in the future and will recommend that my friends and family do the same. Thank you Steven! More
2014 Acura TL Purchase Very pleased....Acura of Peabody seems to have higher standards than most for their CPO inventory. Our salesman took us for a very thorough test driv Very pleased....Acura of Peabody seems to have higher standards than most for their CPO inventory. Our salesman took us for a very thorough test drive tat brought out the qualities of the car. He even took time on his day off to have my wife try the car. Negotiations were fair and painless. There is some follow up work required after we noted a small dent in the roof but we are confident it will be taken care of. We did not notice it initially due to falling rain. More
second time leasing with Steven and Allen Thank you for a quick and thorough transition from my ILX into my MDX! Steven delivered a speedy, professional, and personable service yet again! Than Thank you for a quick and thorough transition from my ILX into my MDX! Steven delivered a speedy, professional, and personable service yet again! Thank you!! More
RDX purchase accomplished with ease and competence Our recent old RDX repair and subsequent purchase of a new RDX was facilitated by Steven Ashe our sales associate. He walked us through the process c Our recent old RDX repair and subsequent purchase of a new RDX was facilitated by Steven Ashe our sales associate. He walked us through the process completely and quickly explaining everything thoroughly along the way. Thank you Steven for making the purchase of our RDX a pleasant experience.! The dealership also handled wonderfully the issues with our old RDX. They were extremely busy and Zack stepped in to assess our needs before passing us to Steven. Thank you for being so respectful of our time. Tom and Leah Root More