Acura of Peabody

STEVEN ASHE IS THE BEST I just completed my second lease purchase with Steven. He is the best- professional, prompt, accessible, knowledgeable, trust-worthy AND he has a stel I just completed my second lease purchase with Steven. He is the best- professional, prompt, accessible, knowledgeable, trust-worthy AND he has a stellar personality! Like everyone else, I am super busy so I really appreciate doing business with a dealership that is efficient with my time and I get to have a few laughs with Steven while I am there. If 10 starts were an option- he would get that rating from me! More

Professional outstanding service I recently leased a TLX through Steven Ashe who’s professionalism and genuine warmth created a fun and easygoing experience.The car is awesome, an abs I recently leased a TLX through Steven Ashe who’s professionalism and genuine warmth created a fun and easygoing experience.The car is awesome, an absolute pleasure to drive. More

Fabulous Service and Knowledge Steven Ashe made car buying fun and easy, with his wealth of knowledge and genuine excitement in getting to know me and the car I was looking for. He Steven Ashe made car buying fun and easy, with his wealth of knowledge and genuine excitement in getting to know me and the car I was looking for. He was interested in not just what, but why, and was more than happy to make sure I was taken care of every step of the way. I will definitely be back and will recommend Steven to friends and colleagues!!! Thanks so much! -Bridget More

Great experience with Acura of Peabody We purchased our 2019 RDX last month and it was a very pleasant experience. Jim was great and came recommended to us by an acquaintance. He really wor We purchased our 2019 RDX last month and it was a very pleasant experience. Jim was great and came recommended to us by an acquaintance. He really worked with us on numbers and coordinated a time that worked best for us to finalize the transaction to pick up the car. This was one of the best car buying experiences we've had. Vanessa in Finance was also great to work with and signing paperwork was quick. More

Simple, no pressure, & pleasant experience. David Hepsworth sold me a 2012 Highlander and made sure I was taken care during and after the process as promised. Felt no pressure and would do busin David Hepsworth sold me a 2012 Highlander and made sure I was taken care during and after the process as promised. Felt no pressure and would do business again with Acura of Peabody in the future. More

My experience with James Mazzarini I went in to the dealership today (7/2) for a routine oil change. The customer service was very good! When my car was done, I saw my salesman Jim wh I went in to the dealership today (7/2) for a routine oil change. The customer service was very good! When my car was done, I saw my salesman Jim who sold me my Acura RDX three years ago. It was like I saw him yesterday. Without any appointment he went outside with me and helped me figure out a few questions I had. with the Navigation system. He also helped me with other issues as well! He was helpful and so kind! If you need to purchase a car or have questions, you really should deal with Jim. What a pleasure to be treated with such kindness and respect! More

Salesman Jim Mazzarini is a pleasure to deal with! I cannot say enough good things about my experience at this dealership! I have purchased 4 vehicles at Acura of Peabody, all with the salesman Jim Maz I cannot say enough good things about my experience at this dealership! I have purchased 4 vehicles at Acura of Peabody, all with the salesman Jim Mazzarini and when he decides to retire I will continue business here because the level of customer care is fantastic. They made trading in my car so simple, I only had one available day to pick up my new purchase and Jim offered to loan me a car so they could keep my trade in there to process it faster and speed up my transaction. After I ALREADY SIGNED PAPERS and was more than happy with my deal, I arrived to pick up my new vehicle next day and the finance manager Will came over with Jim to inform me that I had missed a promotion of $1000 cash back by one day but Jim made sure they honored it for me. I signed new papers at the lower price and received lower monthly payments than I had expected! What dealership would do this? None! Many would follow the idea of "if he doesn't know, don't tell him" but they went out of their way to make sure I saved even more money. My experiences with this dealership (especially Jim Mazzarini) are always a pleasure, I never feel pressured into a deal and Jim truly understands fairness to ensure both parties are happy. I am always recommending friends and clients to check with Jim first before purchasing a vehicle elsewhere, which is my I am happy to write this review to share information of their excellent customer service. More

Acura Peabody Dealership offers great vehicles AND service Acura Peabody offers exceptional vehicles and great, quality service repairs. I have been a customer for 13 years and this dealership is great from p Acura Peabody offers exceptional vehicles and great, quality service repairs. I have been a customer for 13 years and this dealership is great from purchase to service repair. They listen to your concerns, explain what they find as the problem and answer all your questions so you make informed repair decisions. Their customer service is exceptional. I am always accommodated according to my schedule. The entire service team and Rick the manager are wonderful. Kevin greets you with a warm smile, Rick and Holly ensure my vehicle remains safe to drive, the service mechanics repair my car correctly the first visit. Robyn closes the customer service loops with a great smile and thank you. A very satisfied consumer and customer. Highly recommend! MaryAnn, owner 2013 Acura MDX More

Painless Experience - Fantastic Car! After some rather frustrating experiences at other dealerships and not wanting to pay sky-high prices, we discovered Acura of Peabody through edmunds. After some rather frustrating experiences at other dealerships and not wanting to pay sky-high prices, we discovered Acura of Peabody through edmunds.com. We made an appointment and walked into the dealership. We were immediately greeted by a very friendly and congenial sales associate, Steven Ashe. Steven patiently listened to our needs and showed us the available 2018 Acura RDX models. After a test drive, Steven had exactly the RDX we wanted and got us an excellent deal. Even though we had a quote from edmunds.com of another 2018 Acura RDX with full technology package, Steven got us an even better discount on an RDX without the tech package which we found we preferred. Steven understood and respected our needs and didn't try to sell us the more expensive tech car. Wil DeMarco in the finance department helped us through the vehicle purchase and selection of dealer prep items. We happily purchased the car and have been very pleased. For the very first time, we had a truly pain-free experience buying at Acura of Peabody with the very professional and friendly Steven Ashe. If you are frustrated with your new car search, give Acura of Peabody and Steven Ashe a call for an appointment and test drive. You won't regret it! More