Acura of Little Rock

They sold a car I already had a deposit on My step-dad negotiated a price down on a Honda CR V with this dealership for me as I was working. I put down the deposit for them to hold the car unti My step-dad negotiated a price down on a Honda CR V with this dealership for me as I was working. I put down the deposit for them to hold the car until I got there in 3 days. Today, the day after I put down the deposit, they call to say they sold it. THEY SOLD A CAR THAT I PAID A DEPOSIT FOR THEM TO HOLD. When confronted, they had different stories, which means they are liars. One said they sold it from a different lot. The other said THEY DON'T EVEN HAVE A DIFFERENT LOT. One said a person placed a deposit on it the day before we did and they don't seem to have a system to communicate it to their other salespeople. Another said they sold it just that morning when someone walked in, no deposit. I think someone walked in and offered a higher price that what was negotiated and they just thought "screw those people with the lower price" and threw my deposit out the window, which is not how a dealership should be run and is completely unprofessional. They already got an earful but I wanted to leave a review online as well. BEWARE. Just because you pay for them to hold it doesn't guarantee they will! More

Do Not Buy From This Place!!!!!! If I didn't have to give a star I wouldn't! My daughter, a young, single mother of 2 bought a car for them. It lasted her maybe a month. The motor was If I didn't have to give a star I wouldn't! My daughter, a young, single mother of 2 bought a car for them. It lasted her maybe a month. The motor was shot! They did not care that she paid them over $5000.00 for this car and it left her without a way to get back and forth to wrok or a way to get her kids to the doctor. She spent every penny (and then some) to try and fix it so she would have dependable transportaion. This place has no moral values at all! More

Excellent buying experience I worked with Connie Farnam to purchase my 2018 MDX. Connie provided excellent guidance, service and support during and after buying my car. She is I worked with Connie Farnam to purchase my 2018 MDX. Connie provided excellent guidance, service and support during and after buying my car. She is so personable and knowledgeable of the buying process. Buying a new car can be stressful, but Connie and the staff at Acura Little Rock made it easy and comfortable. And, while at the dealership, one of the tires on my old car went flat. Michael and the service department fixed the tire and aired it up! (and I didn't trade in that car). I appreciated the manager offering to provide this service free. I would highly recommend Connie and this dealership. More

Going the Extra Distance We needed to replace a vehicle as quickly as possible due to a car accident and Connie went out of her way to find one that would fit my daughter's ne We needed to replace a vehicle as quickly as possible due to a car accident and Connie went out of her way to find one that would fit my daughter's needs. After speaking with her by phone earlier in the morning, she called back within an hour to let us know that she had a car that might be a good fit for what we had in mind. It was, and the transaction was easy, without any pressure. Connie is professional yet warm and so very easy to speak with. It was the BEST car buying experience this family has ever had. More

Great experience with both Sales and Service. Everyone there was so friendly and helpful with me during my purchase. I was very happy with my experience. Thank you to everyone at Acura. Everyone there was so friendly and helpful with me during my purchase. I was very happy with my experience. Thank you to everyone at Acura. More

Amazing excperience very happy. This was my first time going to a dealership so I was a little on guard from all the horor stories I have heard, but that was not the case here. The s This was my first time going to a dealership so I was a little on guard from all the horor stories I have heard, but that was not the case here. The sales associate Connie was amazing she did not rush or pressure me instead she listened to what I needed and made it happen, all the while making me feel very comfortable and at ease. I got a great car at a great price, and I'm very happy. More

What makes this dealership special is Connie Farnam. I love my car but working with Connie was what sold the car.....she is so friendly and knowledgeable and truly wants you to have a great car buying ex I love my car but working with Connie was what sold the car.....she is so friendly and knowledgeable and truly wants you to have a great car buying experience. I have had a company car for 25 years so this was new to buying again. Connie made everything smooth and comfortable.......,,she is the BEST!!!!!’ Lucy Sausen More

Great customer service Acura of Little Rock was willing to work with me so I could obtain the deal I wanted. Connie Farnam was very helpful throughout the entire process. I Acura of Little Rock was willing to work with me so I could obtain the deal I wanted. Connie Farnam was very helpful throughout the entire process. I would definitely return to them again More