Acura of Little Rock
Little Rock, AR
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747 Reviews of Acura of Little Rock
Experience and process was great! Theodore helped me through the whole thing and answered all my questions. Overall amazing 10/10. Theodore helped me through the whole thing and answered all my questions. Overall amazing 10/10. More
Up until this time the service has been excellent. However, after having the oil changed and buying a replacement battery in April this year I noticed an oil spot under the vehicle on the garage floor However, after having the oil changed and buying a replacement battery in April this year I noticed an oil spot under the vehicle on the garage floor. I checked the oil level and the gauge didn’t indicate a deficit. Then my wife started having trouble when using her key fob that indicated multiple problems according to the computer screen. She took the vehicle in and they ran a scan and told her the only issue was the lubricant in the differential needed changing. Also, while she was waiting she asked about a loaner car and was informed one wasn’t available. However, another of the service managers came in the waiting room and asked a gentleman also having a vehicle serviced if he would like a loaner. Eventually my wife got the vehicle back and came home. The following week the same computer problem surfaced. Obviously changing the fluid in the differential wasn’t the solution. BTW, the service manager wanted to know where and when the last oil change had been done because the oil plug had not been properly tightened, ergo the leak. My wife informed them it was done there and they should have a record. Another scan was run and they discovered a loose battery cable. At least no charge this time. Waiting to see if the problem is finally resolved. More
I spent 2 hours and 45 minutes at the dealership for an oil change and tire rotation and I had a reservation! I've done business with this dealership for over 20 years and have never had this kind of servi oil change and tire rotation and I had a reservation! I've done business with this dealership for over 20 years and have never had this kind of service. I left a message for the general manager to call me but never got a call back. Except for warranty work, I'll be getting my routine service performed by the local Honda dealer in the future More
This was a basic oil change, tire rotation with a fuel flush. I commented on a tire slow leak a they identified the problem and applied a patch. I appreciated that when we reviewed service at the end advi flush. I commented on a tire slow leak a they identified the problem and applied a patch. I appreciated that when we reviewed service at the end advisor projected additional work needed at next service so I could plan. More
Our experience in your service department was a true 5⭐️⭐️⭐️⭐️⭐️. We were helped by a young lady named Maddie Van Horn. Thank you Maddie for taking care of my wife’s new car and getting her back on the 5⭐️⭐️⭐️⭐️⭐️. We were helped by a young lady named Maddie Van Horn. Thank you Maddie for taking care of my wife’s new car and getting her back on the road again!!!! More
Dion was great! I got the exact car I came in for. I saw the car online and came in to test drive it. I didn’t have intentions on leaving with it, but with Dion’s he I got the exact car I came in for. I saw the car online and came in to test drive it. I didn’t have intentions on leaving with it, but with Dion’s help I did! Thank you! More








