Acura of Boston

Professional courteous top notch Went in to look at used SUVs, went home with a used Audi that had just come in. Happy with our purchase. Our sales person was Ed Martens and he was a Went in to look at used SUVs, went home with a used Audi that had just come in. Happy with our purchase. Our sales person was Ed Martens and he was a pleasure to work with. I'd recommend you work with him or anyone at this dealership. They are all courteous and willing to help with anything that came up.. More

Great buying experience I purchased a 2016 Acura RDX Technology Package with the Acura Watch in October. I haven't owned an Acura before and I haven't purchased a vehicle in I purchased a 2016 Acura RDX Technology Package with the Acura Watch in October. I haven't owned an Acura before and I haven't purchased a vehicle in the past 10 years so I was a little nervous and didn't know what to expect. I went to Acura of Boston because of good reviews and I worked with Steve Santos. He was very knowledgeable when explaining the features of the car and he was very friendly to work with. The managers were all great and Kevin made me feel comfortable that I was making the right choice. I'm very happy driving my new Acura and I'm sure I'll have it a long time thanks to Gustavo's help in the finance office. He took care of my finance needs and I didn't feel pressured while I was working with him. Thanks to everyone for a great buying experience and if your looking to purchase an Acura I would highly recommend Acura of Boston and make sure to ask for Steve. More

Best car buying experience EVER! Thank you Ed! I was looking at the new TLX at this dealer and the other one in Auburn. I was looking for a black on black. Auburn did not want to locate one for me I was looking at the new TLX at this dealer and the other one in Auburn. I was looking for a black on black. Auburn did not want to locate one for me and one call to Acura of Boston got the ball rolling. I arrived and met a few of the guys there: a couple of other sales people: Billy and Randall who pointed me in the right direction of my salesperson: Ed Mertins. What an awesome experience here. They all made it so easy for me to pick up my dream car. sales manager - (I believe his name was Mohammed) and the business manager - John also helped a ton to make this deal happen for me. I have been driving the car for about a month now and I love it. I'm glad I got the 4-cylinder version. The dual clutch transmission Ed was telling me about is super smooth. also, thank you Ed for helping me set up the bluetooth on my phone too. Also, two of the technicians actually came out and asked me if I had any questions on my new car! WHO DOES THAT?! I'll tell you: Boston Acura! Danny Chew and Willie Moy are the techs that came out to make sure I understood the vehicle and offered their help if I ever needed service from them. They advised me to come in for my first oil change on time, I know it's simple, but life happens and an oil change is not on the forefront of my mind. thanks for the reminder Danny! Thank you entire Boston team! More

Everything went great! This is my first lease which I had no intention of doing. Randall was very helpful in my choice of vehicle and pricing and with the decision to lease This is my first lease which I had no intention of doing. Randall was very helpful in my choice of vehicle and pricing and with the decision to lease vs buy and knowledge of the vehicle. He is a great asset to your organization. I did have a problem with the receptionist when I needed to contact Randall regarding delivery of my car the next day after speaking with him she told me he was not in the office which I knew he was (again i had just spoken with him) then she transferred me to his vm. She is not a very nice person and if she is unhappy at her job should consider retiring as she doesn't do it very well. This is not fair to customers trying to get in touch with their sales person when it's very important, which in my case it was. More

Customer service I recently began looking for a new car. I choose Acura of Boston because a friend recommended it. She also recommended the sales associate. Ed was eve I recently began looking for a new car. I choose Acura of Boston because a friend recommended it. She also recommended the sales associate. Ed was every bit as knowledgeable as she said. I would advise anyone to go to this dealership for excellent help in choosing the right car. More

My first TLX Lease From the moment we walked in the door we were greeted and we knew what we wanted, there was no pressure. Dimitry was very helpful he answered all of From the moment we walked in the door we were greeted and we knew what we wanted, there was no pressure. Dimitry was very helpful he answered all of our questions and made it easy. The staff is really friendly and compassionate about what they do and the way they treat their customers. Dimitry was very informative in helping us during our car buying process before coming to the dealership and while in his presence. He explained everything to us and what he was offering us and answered all of our questions with pride and confidence. I would recommend Acura of Boston to family and friends because of the great experience. Dimitry took the time to sit in our new car and show us as much features as possible before leaving the dealership and told us to call him if we had any questions regarding the new car we had purchased. I can say that it was a Phenomenal Experience for us. They took good car of us. More

Rare and Fair Buying a car has always been something I just endured as a means to an end. Jay Dwyer and Curtis made it fun clear and I Really learned how to use thi Buying a car has always been something I just endured as a means to an end. Jay Dwyer and Curtis made it fun clear and I Really learned how to use this new technology..........it blows my mind ! Who would think that s regular car can keep you in the Kane's on the highway. I went on the Internet and KNOW I got a great car at a really great price ! More

Car lease The representatives of Acura of Boston were professional, informative, and buyer friendly ,I did not feel pressured , options of leasing vs buying wer The representatives of Acura of Boston were professional, informative, and buyer friendly ,I did not feel pressured , options of leasing vs buying were discussed and I felt very good regarding my decision , would highly recommend this dealership More

HORRIBLE experience - unprofessional waste of time - They set reasonable expectations via Internet and phone then proceeded to miss them all in person. I will not recommend this place to a friend. How - They set reasonable expectations via Internet and phone then proceeded to miss them all in person. I will not recommend this place to a friend. However, if money isn't a problem, then Acura of Boston could be a good fit. They lost me as a customer. More

Easy purchase Smooth transaction, did most over the phone with Curtis. John M handled the paperwork and Rich handled the delivery. All were professional and easy to Smooth transaction, did most over the phone with Curtis. John M handled the paperwork and Rich handled the delivery. All were professional and easy to work with. More