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Acura of Berlin - Service Center

Berlin, CT

4.7
587 Reviews
Call Service Center (860) 846-4974

587 Reviews of Acura of Berlin - Service Center

Sort by
March 06, 2023

Always great service here at Acura of Berlin Staff is wonderful. Very honest and never push extra services. More

by MARROYO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin!

March 05, 2023

The appointment time was met. The work was done promptly and well. They offered me a special promotional price I was unaware existed. More

by JNESTA1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else.

March 05, 2023

They diagnosed my vehicle quickly and had it back to me that day. The price was reasonable and service friendly. More

by Mikej1262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Johnson
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Mar 06, 2023 -

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business, Mike, and hope to see you again soon!

March 05, 2023

The appointment was on time. The work was done efficiently and well. They offered me a discount I was unaware. The experience was easy More

by JNESTA1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 01, 2023

Keith Davis was very helpful in explaining the service that was needed. Everything went well. More

by MIKELUTZ29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Keith, and look forward to your next visit.

February 21, 2023

Diligent service and work to solve a difficult car problem. Given a loaner for weeks needed to solve and treat my problem. More

by MEFARWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2023 -

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Keith and our team and don't hesitate to let us know if we can be of further assistance.

February 19, 2023

I've been serviced by this dealership for many years. This is my 3 Acura that they been servicing for me and I keep on coming back because they do it right the first time and they do it with a smile. More

by TONY.SALONIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2023 -

Acura of Berlin responded

Tony, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

February 18, 2023

Very nice job. I wish you did these other days than Thursday, but that is my anyone’s fault. More

by JACQUELYN1280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2023 -

Acura of Berlin responded

Thank you, Jacquelyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin.

February 18, 2023

My problem was assessed and dealt with quick and easy. Would definitely return for all my car needs. More

by ISMAEL.RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2023 -

Acura of Berlin responded

Ismael, Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad Keith was able to help, and we hope to see you again!

February 18, 2023

I usually have a good experience when having my car serviced. When I wait for My car I feel I need to remind them that I am there waiting. More

by FDIFIORE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2023 -

Acura of Berlin responded

Thank you for your very kind review. Keith and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin.

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