Acura of Berlin
Berlin, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 968 reviews
Leasing a new Acura IL 2013 yesterday. Great sales Leasing a new Acura IL 2013 yesterday. Great sales staff and excellent service - I not only bought a vehicle but also a reputation for satisfaction! Leasing a new Acura IL 2013 yesterday. Great sales staff and excellent service - I not only bought a vehicle but also a reputation for satisfaction! I had wonderful service and the guys were very helpful. I will definitely tell all friends of mine ,go back to get car with them. If you want a great and easy buying experience go see them! Thanks!!! More
Was in the market for a new car (had my Accord for 11+ years, drove 220k+ miles). A friend of mine had worked with Gerry previously and recommended I get in touch with him. Gerry was a real pleasure to years, drove 220k+ miles). A friend of mine had worked with Gerry previously and recommended I get in touch with him. Gerry was a real pleasure to work with; super-friendly, not pushy, flexible, and understood what I was looking for. In less than a week I drove out with a new 2012 TSX. I would not only recommend Gerry, but the entire team at Acura of Berlin as it was a painless and worry-free car purchasing experience. Keep up it! More
We had previously purchased an MDX from Jim a few years ago, and had a great experience, so we went back when it was time to replace our other car. We had an older Honda Accord to replace (11 years), and ago, and had a great experience, so we went back when it was time to replace our other car. We had an older Honda Accord to replace (11 years), and we were not sure if we wanted another Honda Accord (because we were used to it) or the Acura TSX. We went to see him and he did a great comparison of the features of both cars. (we also discussed other Acura options) He even had a Honda Accord for us to test drive (used but very new). It turned out that the TSX blew the Accord away. Jim helped us in our test drives to accelerate into the curve and it was easy to see how much better the TSX was for turning and cornering, and how much more in control we felt. Jim was very friendly and did not pressure us to buy the car, but he did point out its many great features. He was very patient with us, as we had our son with us and had to take the test drives one at a time. He knew all of the features of the car and showed us everything and how to use each one. He also made the whole experience very simple for us, which is good since we both work a lot and are very busy. He is very smart and has a classy way about him. He gave us what we felt was a fair trade for our old Honda and it was very easy to just come and pick up our new car. He was very organized and gave us everything in a perfect neat package. He called to follow up with us to see if we had any questions on the car or any of its features. We were thrilled with the service we got - usually we are stressed and nervous buying a new car, but the whole experience was fun and friendly. We will only go back to him since we have had such a great purchase. We love our TSX and have recommended Jim and Acura products to others too. More
I have purchased three cars through this dealership and have had a great experience every time. They are more than willing to work with you to make the sale. The service department has always been right th have had a great experience every time. They are more than willing to work with you to make the sale. The service department has always been right there when service was needed,a loaner car was provided when I could not wait for my car. I am very happy with this dealership and will purchase my next Acura through them in 2015. More
Jerry and the other employees were very friendly and helpful which made purchasing this vehicle a pleasure. I would highly recommend this dealership to my family and friends! helpful which made purchasing this vehicle a pleasure. I would highly recommend this dealership to my family and friends! More
We went into the showroom wanting to buy a new Acura MDX and we were so happy with the professionalism and 'non-pushiness' of the Sales person (Andre), that we immediately bought the car the same day we wer and we were so happy with the professionalism and 'non-pushiness' of the Sales person (Andre), that we immediately bought the car the same day we were there! To have GOOD salespeople is a plus in any business -- but to have a GREAT salesperson is truly a 'find' that everyone should hear about! Acura in Berlin is 'lucky' to have him working for them. More
Whenever I'm asked how I like my 2010 Acura TL, the answer is always the same --I love it!! Handling, performance, looks, comfort, ergonomics -- all best in class. If you're considering the Acura TL I answer is always the same --I love it!! Handling, performance, looks, comfort, ergonomics -- all best in class. If you're considering the Acura TL I would recommend going to see Maribel at Acura of Berlin -- you'll be glad you did. She's very friendly, easy to talk to and made the experience of shopping for a car painless. More
I have been searching for a car for about 3 weeks now. I had the pleasure of working with Andre. By far the best car salesmen I worked with. He was fun, professional, and not annoyingly pushy like other car had the pleasure of working with Andre. By far the best car salesmen I worked with. He was fun, professional, and not annoyingly pushy like other car salesmen I've worked with before. He knew exactly what he was talking about. He didn't have to constantly leave to get answers to any of my quesions, which I've expericed at other car dealers. I will reccomend Andre to my friends and family if they are in search of a car. Thank you! Happy and satisfied customer More
This seemed the opposite of a high-pressure dealer. We were given two cars to test ride—alone—and we never felt pressured to make a decision. The pricing seemed fair—they're not giving cars away, but neit were given two cars to test ride—alone—and we never felt pressured to make a decision. The pricing seemed fair—they're not giving cars away, but neither are they gouging anyone. Everyone was helpful—even the sales staff not directly involved with us. The facilities, including the service area, are clean and bright. More