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Acura of Berlin
Berlin, CT
961 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 961 reviews
November 14, 2012
Whenever I'm asked how I like my 2010 Acura TL, the answer is always the same --I love it!! Handling, performance, looks, comfort, ergonomics -- all best in class. If you're considering the Acura TL I answer is always the same --I love it!! Handling, performance, looks, comfort, ergonomics -- all best in class. If you're considering the Acura TL I would recommend going to see Maribel at Acura of Berlin -- you'll be glad you did. She's very friendly, easy to talk to and made the experience of shopping for a car painless. More
by NB07
Employees Worked With
Maribel Claudio
November 13, 2012
I have been searching for a car for about 3 weeks now. I had the pleasure of working with Andre. By far the best car salesmen I worked with. He was fun, professional, and not annoyingly pushy like other car had the pleasure of working with Andre. By far the best car salesmen I worked with. He was fun, professional, and not annoyingly pushy like other car salesmen I've worked with before. He knew exactly what he was talking about. He didn't have to constantly leave to get answers to any of my quesions, which I've expericed at other car dealers. I will reccomend Andre to my friends and family if they are in search of a car. Thank you! Happy and satisfied customer More
by Gabby2313
Employees Worked With
Andre Budonaro
November 09, 2012
This seemed the opposite of a high-pressure dealer. We were given two cars to test ride—alone—and we never felt pressured to make a decision. The pricing seemed fair—they're not giving cars away, but neit were given two cars to test ride—alone—and we never felt pressured to make a decision. The pricing seemed fair—they're not giving cars away, but neither are they gouging anyone. Everyone was helpful—even the sales staff not directly involved with us. The facilities, including the service area, are clean and bright. More
by Bartleby12
Employees Worked With
Gerry Campana
November 06, 2012
We have been dealing with this dealership and Jerry for many years and many cars. Always excellent service and great confidence that he has our best interests in mind. many years and many cars. Always excellent service and great confidence that he has our best interests in mind. More
by dthalheimer
Employees Worked With
Jerry Campagna
November 06, 2012
Gerry is the best. He's very knowledgeable about the cars. He was easy to work with, respectful and made me feel comfortable. There was no sales pressure, just a willingness to assist me in this journey cars. He was easy to work with, respectful and made me feel comfortable. There was no sales pressure, just a willingness to assist me in this journey of a new car. Gerry sold me my first Acura twelve years ago. I don't plan to keep this new one so long, but I hope Gerry is still around to sell me my next Acura. The purchase of my 2012 TL was a great experience and it's all because of Gerald Campana. In additon, I just want to say that Jim Shoemaker (FI), was a very big help as well. He too was courtesy, respectful and spent the time to explain everything throughly. I would recommed Gerry and the people at Acura of Berlin to all friends and family. R. Smith More
by rush33
Employees Worked With
Gerald Campana
October 19, 2012
Fantastic experience shopping here for a new Acura! Maribel and Eric were so helpful and sincere. We felt so comfortable with them. Had been looking at other makes and models. Acura is a safe sleek Maribel and Eric were so helpful and sincere. We felt so comfortable with them. Had been looking at other makes and models. Acura is a safe sleek car and these folks who sell them are gems. It was a great day. We walked away feeling like we had friends in the car business that we could always go back to and trust! More
by debbiedavid
Employees Worked With
Maribel and Eric Sandstrom
October 06, 2012
Jerry made me feel comfortable and right at home. He was informative and ready to help in any way possible. There was no pressure just willingness to make this experience a pleasant one. Jerry knows his c informative and ready to help in any way possible. There was no pressure just willingness to make this experience a pleasant one. Jerry knows his cars and what he is doing. I am going to recommend Jerry to everyone I know. I trust that he will treat them with respect and try to answer all their questions and meet all their needs. If anyone is considering an Acura then Acura of Berlin is the place to go. All you have to do is ask for Jerry and you will be satisfied completely. More
by chris2328
Employees Worked With
Gerald (Jerry) Campana
October 02, 2012
Wonderful experience! Gerry engages in a helpful and friendly manner, and was very attentive and responsive to my automobile needs and requests. I highly recommend Acura of Berlin and Gerald L. Campana. friendly manner, and was very attentive and responsive to my automobile needs and requests. I highly recommend Acura of Berlin and Gerald L. Campana. More
by LauraZipfel
Employees Worked With
Gerald L. Campana
August 31, 2012
Had a great experience working with Acura of Berlin!! Krista did a great job of simplifying things and getting my boyfriend and I the best possible deal on my 2012 TSX, and Jerry made the actual purchase Krista did a great job of simplifying things and getting my boyfriend and I the best possible deal on my 2012 TSX, and Jerry made the actual purchase enjoyable - which is how it should be when buying a car. Excellent customer service - what great people you have over there! More
by coleenmosher
Employees Worked With
Jerry, Krista
