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Acura of Berlin

Berlin, CT

4.8
968 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 968 reviews

February 09, 2013

This is the second vehicle we purchased from this dealership and Gerry Campana. He was very knowledgeable, thoughtful and attentive to all of our needs. The dealership was very clean and the people More

by Nursenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Campana
Feb 13, 2013 -

Acura of Berlin responded

Your business is appreciated! Thank you for returning to Acura of Berlin for a second time, your loyalty is a great compliment to our staff. We love to hear Gerry was knowledgeable, thoughtful and attentive as well. We're thankful for your recommendation and hope to work with you again soon. Check us out on Facebook and Twitter for specials, promotions and exclusive maintenance deals. Happy driving! - Eric Sandstrom General Manager sandstrome@executiveag.com

February 06, 2013

I was very happy with the dealer as well as the salesman. I have leased my last three vehicles here. Everyone is knowledgable and courtious. More

by frankpop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry C
Feb 07, 2013 -

Acura of Berlin responded

Your feedback is appreciated! We're thrilled that you have leased your last three vehicles with us. Your loyalty is a huge compliment to our entire staff. Thank you for the 5-star rating as well. We're happy to hear that our staff was knowledgeable and courteous while you visited our dealership. If you need anything from our staff please feel free to reach out to us at any time. Check us out on Facebook and Twitter for promotions and maintenance deals. Thanks again! - Eric Sandstrom General Manager sandstrome@executiveag.com

February 05, 2013

My experience at Acura of Berlin was second to none. The friendly staff treats their customers like...well...customers. The atmosphere is far different then any other dealership I have visited. Jerry (assis More

by Ocramid01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry & Max
Feb 06, 2013 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin! We're thrilled you appreciated the atmosphere of our dealership. Jerry will be thankful you enjoyed working with him as well. It's great hours after your arrival you drove off in a brand new RDX. Your recommendation is a wonderful compliment to our entire staff. Please stop in and see us again soon! Be sure to find us on Twitter and Facebook for exclusive specials and promotions. - Eric Sandstrom General Manager sandstrome@executiveag.com

February 04, 2013

Mr Campana answered all of our questions and kept us informed of any incentives in a timely fashion. He was a pleasure to do business with and we believe he was very honest in his dealings with us. I wo More

by mor111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Campana
Feb 06, 2013 -

Acura of Berlin responded

Joe, We appreciate your business! Thank you for taking the time to write this awesome 5-star review. We're ecstatic Gerry kept you informed and answered all your questions. He is a wonderful example of what our staff strives to be for our valued customers. We love to hear you would recommend us to friends and family! Please find us on Twitter and Facebook for exclusive specials and promotions. - Eric Sandstrom General Manager sandstrome@executiveag.com

February 04, 2013

Purchasing this car was a great expiirience. The sales people were very expirienced and friendly. The finance manager was great and prompt when it came to the actual signing of the papers. I would refer More

by garygrzy
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
Feb 06, 2013 -

Acura of Berlin responded

Thank you for your 5-star rating! Your kind words regarding our staff are truly appreciated. We're grateful for your business and referral. If you need anything from our service or sales departments feel free to reach out to us at any time. We look forward to working with you again soon! Don't forget to find us on Twitter and Facebook for maintenance deals and exclusive content. Thanks again! - Eric Sandstrom General Manager sandstrome@executiveag.com

January 08, 2013

Good service and friendly staff made the purchase quick, simple and no hassle. The no pressure staff made the buying of the pre-owned car easy. Absolutely recommend Acura of Berlin. More

by stanp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Campana
Jan 08, 2013 -

Acura of Berlin responded

Thank you for sharing your experience. We’re happy to hear you received good service and a quick, simple transaction. We’re thankful you were never pressured during your time at our dealership. Thank you for recognizing our staff. Your recommendation is greatly appreciated as well. If you have any questions or concerns regarding your new vehicle feel free to reach out to us at any time. We’re always here to help our valued customers! Don’t forget to find us on Twitter and Facebook for exciting specials and exclusive content. - Eric Sandstrom General Manager sandstrome@executiveag.com

January 06, 2013

I have had Acuras for my last two cars and excellent experiencs. Service department at Acura of Berlin is excellent. I purchased a certified preowned TL and I enjoyed working with Gerry. He is not push More

by Acura TL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Campana
January 04, 2013

We have been dealing with Acura of Berlin for quite a few years now. This is the 4th Acura I am driving. We have always had excellent service -- the service department has, thus far, been wonderful. They More

by Barkhamsted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Campana
Jan 07, 2013 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin! We appreciate the time you took to give us positive feedback. We're thrilled you've always received excellent service from our staff. It's great Gerry has always been attentive and pleasant while helping you during the leasing process as well. We look forward to helping you in to Acura number 5! Be sure to find us on Twitter and Facebook for exclusive content and other special offers. Thanks again. - Eric Sandstrom General Manager sandstrome@executiveag.com

January 01, 2013

This is the third Acura I have gotten from this dealership, I've always felt that they have provided very competitive pricing and good service. The salesman, Gerry (Jerry?) actually came in on a Su More

by RFC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Campana
Jan 03, 2013 -

Acura of Berlin responded

Thank you for your loyalty! It's amazing that you returned to our dealership to purchase your third Acura. We have many customers like yourself who have purchased from us numerous times. We're thankful to have you in the Acura of Berlin family! Don't forget to find us on Twitter and Facebook for exciting promotions and specials as well. Please stop in and see us again soon. - Eric Sandstrom General Manager sandstrome@executiveag.com

December 27, 2012

Gerry was an excellent sales person. He listened to what my needs were and also the criteria when selecting a car for my daughter. he was courteous and ploite throughout the entire sales cycle.Yhe car was l More

by msapere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald L. Campana
Dec 28, 2012 -

Acura of Berlin responded

We appreciate your feedback! It's wonderful Gerry was an excellent sales person. We're thankful he listened to your needs to help you find the right car for your daughter. He is a perfect example of what our staff strives to be for our customers. Please stop in and see us again soon! Be sure to find us on Twitter and Facebook for exclusive online offers and content. Thanks again. - Eric Sandstrom General Manager sandstrome@executiveag.com