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Acura of Berlin
Berlin, CT
1,101 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,101 reviews
September 26, 2019
MDX Maintenance Professionaal, courteous, polite. Explained to me in detail what needed to be done and how long it would take and did everything as explained. Makin Professionaal, courteous, polite. Explained to me in detail what needed to be done and how long it would take and did everything as explained. Making the appointment was just as quick and easy. More
by Bob L.
Employees Worked With
Richard Bird
September 24, 2019
Quick easy and serviced very well Nicely done. Everything went quickly and easily. Appointment and service was professional and people were knowledgeable and attentive. Price was with Nicely done. Everything went quickly and easily. Appointment and service was professional and people were knowledgeable and attentive. Price was within reason and coupons were accurately applied. More
by Ricky
Employees Worked With
Keith
September 24, 2019
Always a good experience Always professional and great service! Been going there for years and never disappointed! been going there for years ,always have a good experience w Always professional and great service! Been going there for years and never disappointed! been going there for years ,always have a good experience with them More
by Rebecca d
Employees Worked With
Rich ,steve
September 22, 2019
Very good Everyone is very friendly and very professional. I’ve been with Acura since 2005 when I bought my TL. Never had a problem. They take good care of y Everyone is very friendly and very professional. I’ve been with Acura since 2005 when I bought my TL. Never had a problem. They take good care of you. More
by Marshmello
Employees Worked With
Service department excellent
September 19, 2019
Routine service for my Acura TL Timely, professional, courteous, and fair. I even received a discount. Beautiful dealership by the way. Keith is honest and kind. I set up a future ap Timely, professional, courteous, and fair. I even received a discount. Beautiful dealership by the way. Keith is honest and kind. I set up a future appointment for breaks and rotors. Very happy. More
by Ginger
Employees Worked With
Keith
September 18, 2019
Noteworthy I love the car, the dealership made the normally painful process of buying a car, not painful.... And the sales person ( Easton) was excellent. He was I love the car, the dealership made the normally painful process of buying a car, not painful.... And the sales person ( Easton) was excellent. He was sensitive, concerned, and responded to all of my concerns. Not to mention that he routinely seemed to go above and beyond More
by David Hubbs
Employees Worked With
Easton
September 18, 2019
Highly Recommend I have been very pleased with Acura of Berlin from the purchase to the many scheduled service appointments. The service people are knowledgeable and v I have been very pleased with Acura of Berlin from the purchase to the many scheduled service appointments. The service people are knowledgeable and very helpful. More
by Kay
Employees Worked With
Richard Bird
September 11, 2019
Excellent as always My car is a 2010 MDX with 160K miles and I have been bringing it there from day 1. I always feel my service rep (Keith) treats me fairly and explains My car is a 2010 MDX with 160K miles and I have been bringing it there from day 1. I always feel my service rep (Keith) treats me fairly and explains what is being performed. Never been disappointed. More
by JRWJR
Employees Worked With
Keith Davis
September 09, 2019
Great experience - Very comfortable and happy with purchase! I felt my Sales Associate, Anthony Lopez, was excellent. He was knowledgeable about the vehicles, patient and very enjoyable to deal with. I loved t I felt my Sales Associate, Anthony Lopez, was excellent. He was knowledgeable about the vehicles, patient and very enjoyable to deal with. I loved the "no haggling" approach and was happy with the entire purchasing experience from looking at the car, to the financing with Gino and the delivery of the vehicle. My husband and I will recommend this dealership and especially Anthony Lopez, our Sales Associate, every chance we get . We did shop for other vehicles and also looked at other Acura dealers but did not feel comfortable with the product or the process; I am glad we found Acura of Berlin to purchase our new RDX. Thank you! More
by Clark456
Employees Worked With
Anthony Lopez, Gino, Andre Budonaro
September 09, 2019
Great service Always a friendly and comfortable environment. Service is fast and thorough. The staff makes sure that you are comfortable while waiting for your serv Always a friendly and comfortable environment. Service is fast and thorough. The staff makes sure that you are comfortable while waiting for your serviced vehicle. More
by Dale B
Employees Worked With
Jason
