Back

Acura of Berlin

Berlin, CT

4.8
961 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
Contact Dealership

224 Berlin Turnpike

Berlin, CT

06037

Directions

By Type

Showing 961 reviews

January 04, 2013

We have been dealing with Acura of Berlin for quite a few years now. This is the 4th Acura I am driving. We have always had excellent service -- the service department has, thus far, been wonderful. They More

by Barkhamsted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Campana
Jan 07, 2013 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin! We appreciate the time you took to give us positive feedback. We're thrilled you've always received excellent service from our staff. It's great Gerry has always been attentive and pleasant while helping you during the leasing process as well. We look forward to helping you in to Acura number 5! Be sure to find us on Twitter and Facebook for exclusive content and other special offers. Thanks again. - Eric Sandstrom General Manager sandstrome@executiveag.com

January 01, 2013

This is the third Acura I have gotten from this dealership, I've always felt that they have provided very competitive pricing and good service. The salesman, Gerry (Jerry?) actually came in on a Su More

by RFC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Campana
Jan 03, 2013 -

Acura of Berlin responded

Thank you for your loyalty! It's amazing that you returned to our dealership to purchase your third Acura. We have many customers like yourself who have purchased from us numerous times. We're thankful to have you in the Acura of Berlin family! Don't forget to find us on Twitter and Facebook for exciting promotions and specials as well. Please stop in and see us again soon. - Eric Sandstrom General Manager sandstrome@executiveag.com

December 27, 2012

Gerry was an excellent sales person. He listened to what my needs were and also the criteria when selecting a car for my daughter. he was courteous and ploite throughout the entire sales cycle.Yhe car was l More

by msapere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald L. Campana
Dec 28, 2012 -

Acura of Berlin responded

We appreciate your feedback! It's wonderful Gerry was an excellent sales person. We're thankful he listened to your needs to help you find the right car for your daughter. He is a perfect example of what our staff strives to be for our customers. Please stop in and see us again soon! Be sure to find us on Twitter and Facebook for exclusive online offers and content. Thanks again. - Eric Sandstrom General Manager sandstrome@executiveag.com

December 21, 2012

Leasing a new Acura IL 2013 yesterday. Great sales Leasing a new Acura IL 2013 yesterday. Great sales staff and excellent service - I not only bought a vehicle but also a reputation for satisfaction! More

by Lijun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry,Jim
Dec 22, 2012 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin! It's great you will tell your friends to come visit us. We love to hear you had a great and easy buying experience. If you have any questions or concerns regarding your new vehicle, feel free to contact us at any time. Thanks again for visiting our dealership, congratulations on your new Acura! Be sure to find us on Twitter and Facebook for exclusive online offers and content. - Eric Sandstrom General Manager sandstrome@executiveag.com

December 14, 2012

Was in the market for a new car (had my Accord for 11+ years, drove 220k+ miles). A friend of mine had worked with Gerry previously and recommended I get in touch with him. Gerry was a real pleasure to More

by def PD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Campana
Dec 15, 2012 -

Acura of Berlin responded

We appreciate your business! It's awesome that you enjoyed working with Gerry. He is a great example of what our staff strives to be. We're ecstatic that you recommend Gerry and our entire team. Congratulations on your new TSX! We hope to work with you again soon. Be sure to find us on Twitter and Facebook to take advantage of everything our dealership has to offer. - Eric Sandstrom General Manager sandstrome@executiveag.com

November 23, 2012

We had previously purchased an MDX from Jim a few years ago, and had a great experience, so we went back when it was time to replace our other car. We had an older Honda Accord to replace (11 years), and More

by pjt1248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tisdale
Nov 26, 2012 -

Acura of Berlin responded

Thank you for returning to our dealership! It's awesome you enjoyed working with Jim so much that you came back to replace your Accord. We love that the TSX "blew the Accord away" when Jim allowed you to test drive both vehicles! We're thankful he was organized and you were thrilled with the service you received. We appreciate your recommendation of Jim and Acura products! If you have any questions or concerns regarding your new vehicle, feel free to reach out to us at any time. Thanks again! Be sure to follow us on Twitter and Facebook to take advantage of all our specials as well. Eric Sandstrom General Manager sandstrome@executiveag.com

November 21, 2012

I went to see Gerry for an MDX because our family needed more space. He was very accomodating and worked with us on our trade. More

by Sunnidaaze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry and Jim
November 15, 2012

I have purchased three cars through this dealership and have had a great experience every time. They are more than willing to work with you to make the sale. The service department has always been right th More

by RYORK 1855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Campana
Nov 15, 2012 -

Acura of Berlin responded

Thank you for your loyalty! We're floored that you have purchased three vehicles with us! Your business and feedback is truly appreciated. We're thankful our service department has been able to provide you with loaner vehicles and great service. We can't wait to help you in 2015! If you need anything from our service or sales department please reach us out to us at any time. Be sure to check us out on Twitter and Facebook for special offers and maintenance deals. Thanks again. -Mark Pedemonti General Manager pedemontim@executiveag.com

November 15, 2012

Jerry and the other employees were very friendly and helpful which made purchasing this vehicle a pleasure. I would highly recommend this dealership to my family and friends! More

by emstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry c
Nov 15, 2012 -

Acura of Berlin responded

Jerry will appreciate your positive feedback! Your recommendation to family and friends is a wonderful compliment to our entire staff. We're glad you enjoyed purchasing a vehicle with us. If you need anything from our staff, feel free to contact us at any time. We look forward to seeing you again soon. Check us out on Twitter and Facebook for fun promotions and other offers. Happy driving! -Mark Pedemonti General Manager pedemontim@executiveag.com

November 14, 2012

We went into the showroom wanting to buy a new Acura MDX and we were so happy with the professionalism and 'non-pushiness' of the Sales person (Andre), that we immediately bought the car the same day we wer More

by wildwen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Budonaro
Nov 15, 2012 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin to purchase your new MDX! We're glad you appreciated our staff's professionalism and laid-back approach to the sales process. Andre will be thankful for your awesome recognition. We agree we are lucky to have him on our team! We look forward to working with you again soon. Thank you again for your business and positive feedback. Be sure to find us on Twitter and Facebook, we offer specials for our followers and "likers." -Mark Pedemonti General Manager pedemontim@executiveag.com