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Acura of Berlin

Berlin, CT

4.7
1,101 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,101 reviews

October 17, 2019

State of the Art Dealership I was exceedingly pleased with the ease and efficiency of my first visit. The signage for entry was clear and I was pleasantly greeted by a concierge More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bird, Stephan Kuchman
Oct 17, 2019 -

Acura of Berlin responded

The service team at Acura of Berlin loves seeing great reviews! This is great feedback - thank you Bonnie!

October 17, 2019

Personalized service Keith is great at listening and coming up with a good service plan. He updates me on the progress and makes the whole process enjoyable. More

by rkearneyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Oct 18, 2019 -

Acura of Berlin responded

There is nothing we love more than hearing that our guests are enjoying their visits to Acura of Berlin! Thank you so much for your positive feedback about Keith. We look forward to serving you next time.

October 16, 2019

Great Experience My experience was very pleasant. Gerald was very professional, patient, and was helpful in adresssing any questions and concerns I had. Great dealers More

by sperun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Campana
Oct 16, 2019 -

Acura of Berlin responded

We can't ask for better feedback than this! Thank you so much for trusting the Acura of Berlin team with your business. We hope that you are loving your new vehicle.

October 13, 2019

Easy to get appointment and service is outstanding. Service is the reason I will always bring my car here. Will most likely buy another car from Acura of Berlin More

by Whitecar20
Recommend Dealer
Yes
Employees Worked With
Keith
Oct 14, 2019 -

Acura of Berlin responded

We're thrilled to know that our customer service has earned your future business. Thank you for being a loyal customer of Acura of Berlin. We appreciate your five-star review!

October 13, 2019

Easy car shopping Sales consaultion Jessica very pleasant Was a very pleasant experience with sales consultation Jessica along with sales manager making the process of buying my MDX from Acura Of Berlin a v More

by Harold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 14, 2019 -

Acura of Berlin responded

Congratulations on the purchase of your beautiful Acura MDX! We really appreciate you taking the time to leave us a review, Harold. We'll share the good news with Jessica and the team. See you next time at Acura of Berlin.

October 13, 2019

Professional and Efficient I appreciated I was able to receive service as a walk in. Informative an in and out with a smile. Waiting is not so daunting with the complementary be More

by I Love Acuras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2 I’m not sure but I think one’s name is Rich
Oct 14, 2019 -

Acura of Berlin responded

It was our pleasure to assist you and we love to hear that you enjoyed your visit with us at Acura of Berlin! We appreciate your positive feedback about our service and facilities. Thank you very much.

October 11, 2019

Top Shelf Treatment Easy set up from appointment. Timely and professional treatment by all I dealt with from appointment set up, arrival and departure. Would not sugge More

by GT'ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry and his crew
Oct 11, 2019 -

Acura of Berlin responded

Thank you for the fantastic feedback! We are so glad that you had a five-star service visit to Acura of Berlin. We look forward to serving you next time.

October 10, 2019

I had a very pleasant experience. I am especially appreciative of the respect they showed for my time constraints. Thank you Easton for being persistent in helping me make the best deal. More

by LGee
Recommend Dealer
Yes
Employees Worked With
Easton
Oct 10, 2019 -

Acura of Berlin responded

It was our privilege to assist you and we are so happy to hear that you are a satisfied customer! Thank you for coming to Acura of Berlin. We hope that you love your new vehicle.

October 09, 2019

Was the best experience I ever had, being the field myself.! Jessica and Tony were top notch and awesome throughout the process. Great job to all who helped out in the process. Thank you so much and lo More

by Knightrayne
Recommend Dealer
Yes
Employees Worked With
Jessica mays and tony
Oct 10, 2019 -

Acura of Berlin responded

It makes our day to hear that you had your best car-buying experience with us at Acura of Berlin! Thank you so much for the rave review. We hope you continued to enjoy your Acura RDX.

October 09, 2019

Excellent Service Upon arrival, door opens, drive in, greeted with professionalism. Waiting room is comfortable and clean. In and out in one and one half hour. Explan More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Davis
Oct 09, 2019 -

Acura of Berlin responded

Hi Connie - We love to hear that you were welcomed to our dealership with professional service and that your car is now running smoothly. Thank you so much for the kind words about our facilities and team! We look forward to your next visit with us at Acura of Berlin.

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