Acura of Berlin

My 2016 ILX I just wanted to say how much I am in love with my new 2016 white ILX. From the time that I walked into the dealer to the time that I left they were n I just wanted to say how much I am in love with my new 2016 white ILX. From the time that I walked into the dealer to the time that I left they were never pushy about buying the car they were very easy to work with and get me out of my old lease into my new car. This process would not have gone the way that it did without all the help from Gerald the one that helped us through the process. Was very smooth and quick with the transition. Would definitely recommend this dealer to my family and fiends!! More

Great Experience Very happy with our purchase of 2016 RDX, worked with Gerald Campana who worked with us to get a great deal on the suv we wanted, with no pressure sa Very happy with our purchase of 2016 RDX, worked with Gerald Campana who worked with us to get a great deal on the suv we wanted, with no pressure sales tactics. Would highly recommend Gerald and Acura of Berlin. More

Professional, caring and stressfree buying experience! Went in to look at RDX and left with purchasing the vehicle. There was no pressure to purchase the vehicle. Gerry was caring, knowledgeable and went Went in to look at RDX and left with purchasing the vehicle. There was no pressure to purchase the vehicle. Gerry was caring, knowledgeable and went out of his way to make sure we were happy. We had a good buying experience and would recommend Acura of Berlin. More

Excellent Place for your car shopping needs The staff was very helpful in getting me into the car of my choice and provided the financing i needed.. The facility was very clean as well. Lowest p The staff was very helpful in getting me into the car of my choice and provided the financing i needed.. The facility was very clean as well. Lowest prices i saw on used cars as well. More

Great people, great experience! My husband and I took our new pre-owned Acura RDX home yesterday. We love it! The staff at Acura of Berlin was great to work with. Greald Campana w My husband and I took our new pre-owned Acura RDX home yesterday. We love it! The staff at Acura of Berlin was great to work with. Greald Campana was our sales representative. He was very professional, always on time (which we really appreciated!) and so courteous and pleasant. No question was left unanswered. Every promise was fulfilled. His followup and professionalism were a breath of fresh air. Thanks to Gerry, Gino, who did a great job with the financing and Andre who helped pull the deal together and explained the tech package, synced my phone and contact list and showed me how to use the navigation, our experience at Acura of Berlin was, once again a great one! Thanks to the staff at Acura of Berlin! More

MDXowner Recently we had bought a new MDX. Our sales associates Ludney and Faith are excellent. They are very professional, friendly and very helpful to us. Recently we had bought a new MDX. Our sales associates Ludney and Faith are excellent. They are very professional, friendly and very helpful to us. That was the reason we bought the car from this dealership. More

Would NOT negotiate and I'm happy I did NOT settle for it I went in Acura of Berlin to look at a certified pre-owned 2013 Acura ILX. It was white premium package with 30,950 miles on it. When I went to look a I went in Acura of Berlin to look at a certified pre-owned 2013 Acura ILX. It was white premium package with 30,950 miles on it. When I went to look at the car they were asking $20,500. They let me and my father test drive it without one of their employees with us which my father liked very much, but I had been car shopping for an ILX for quite some time now and was not willing to pay $20,500 for one with almost 31,000 miles on it. After attempting to negotiate they went to $20,200. They went on about how it was because it was certified with an extended warranty and the price can't get any better. I filled out some credit paperwork to run some numbers which was the biggest mistake I had ever made (especially as a first time car buyer). I was harassed day and night from a flood of emails, text messages and phone calls from the dealership. I ended up finding a 2013 black on black ILX premium package with 30,000 miles for $18,500. That car also came with a better extended warranty than what Acura had offered me. Unfortunately I am still flooded with letters in the mail from all the banks Acura ran my credit (almost 4 weeks later now), They also made getting my deposit back a nightmare that I paid in cash. Out of curiosity I went back onto the website to see if they still had the car...and they do except they lowered the price to $19,994...but I thought $20,200 was the absolute best they could do. Due to their lack of the ability to negotiate they lost a customer and I bought the car somewhere else and I could be any happier. P.S both cars came from an auction off of lease with only 1 previous owner. identical cars except for exterior color and a much better deal from another dealership. I bought mine from Hoffmans Auto in East Hartford. More

TSX owner Overall this was a fantastic car buying experience. Recently purchased a certified used TSX. The salesperson Silvana was awesome and so great to deal Overall this was a fantastic car buying experience. Recently purchased a certified used TSX. The salesperson Silvana was awesome and so great to deal with. Andre the used car sales manager was extremely informative and gave me so much information about the car. Best experience I've had in purchasing a car. I would definitely go back and refer everyone to them. More

Disappointed!!!!!!! They absolutely did not want to negotiate. I have bought many cars from other dealers and this is the only dealer that did not negotiate and did not b They absolutely did not want to negotiate. I have bought many cars from other dealers and this is the only dealer that did not negotiate and did not bother to even lower their price. They did not want to give me a fair deal on my trade which was worth thousands of dollars more than they offered me. Very responsive but, basically they wanted everything their way or no deal, so I walked out More

certified used purchase Purchased a certified used acura from this dealership. They made the experience a little easier than most. Pricing was fair and honest and the car w Purchased a certified used acura from this dealership. They made the experience a little easier than most. Pricing was fair and honest and the car was in good shape. They were upfront on the things that they owed me from the transaction and kept their word on other issues that came up during the negotiation. I was pleased with my overall experience and hope to deal with them again in the future. More