
Acura of Berlin
Berlin, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Keith always provides a consistent, superior customer service that I look forward to and continue to come back to Berlin for. He is thorough and always makes sure he is giving the best service to his cu service that I look forward to and continue to come back to Berlin for. He is thorough and always makes sure he is giving the best service to his customers. More
Great customer service. We have been coming to Acura of Berlin for years and have always been happy with the treatment we received. Staff is friendly, facility is clean, and work is efficiently performed. Berlin for years and have always been happy with the treatment we received. Staff is friendly, facility is clean, and work is efficiently performed. More
Up front pricing, great service. Friendly staff and the best car buying experience I've ever had. Definitely will return in the future for any other car purchases. best car buying experience I've ever had. Definitely will return in the future for any other car purchases. More
Service completed, updated on concerns, required fluid changes due. Answered questions Waiting area clean, coffee available, Temp was cool, say with coat on. I realize service doors are opening & clos changes due. Answered questions Waiting area clean, coffee available, Temp was cool, say with coat on. I realize service doors are opening & closing More
Very efficient and well organized service department. I was given a time estimate as to when my vehicle would be ready and they were spot on. Friendly staff and I would highly recommend this dealership. I was given a time estimate as to when my vehicle would be ready and they were spot on. Friendly staff and I would highly recommend this dealership. More
I had the first oil change on my new RDX today. Service staff was very friendly and informative. Comfortable waiting area as well as speedy wait time. staff was very friendly and informative. Comfortable waiting area as well as speedy wait time. More
Excellent Service! The service at Acura of Berlin is always top-notch! This time was no different. This visit I dealt with Keith Davis. He was friendly and professional. The service at Acura of Berlin is always top-notch! This time was no different. This visit I dealt with Keith Davis. He was friendly and professional. He took prompt action to get my service done quickly and with quality. Once complete, he explained in detail what was done. He also followed up with me the next day to see if I had any follow up questions. The staff at this dealership are the best!, More
My salesman Manny was very helpful and knowledgeable as were Andre and Gino. The showroom was very attractive and the cars were shown to advantage. were Andre and Gino. The showroom was very attractive and the cars were shown to advantage. More
Lease trade in Great experience for our second time in an Acura lease. We traded a 2017 RDX for a 2020 RDX. At first the color combination we preferred was not ava Great experience for our second time in an Acura lease. We traded a 2017 RDX for a 2020 RDX. At first the color combination we preferred was not available and we were ready to wait until on became available, but on our way home Manny immediately called to let us know that he found what we were looking for! We made our way back and were thrilled it all worked out that day! Manny was willing to continue searching for us even after we left. Working with him was fantastic! He is very friendly and knowledgeable. On the rare chance that he couldn’t answer a question he would quickly find the answer for us. We then worked with Gino for financing which was simple and easy as well. We love Acura! More
Branch Manager This time I was very happy with service experience. Jason was very helpful thru the whole process.The work was done in a timely fashion. This time I was very happy with service experience. Jason was very helpful thru the whole process.The work was done in a timely fashion. More