Acura of Berlin

Great buying experience! From the moment I arrived at the dealership I was treated with courtesy and respect by my agent Larissa. She MADE the buying experience for me. She From the moment I arrived at the dealership I was treated with courtesy and respect by my agent Larissa. She MADE the buying experience for me. She is product savvy and went the second mile to explain all the car's features, etc. The dealership gave me a great price for my trade and the F&I guy, Tony, made that experience pleasant. The car was fully detailed with a full tank of gas and looked great. What more can I say? Great people... doing business in a great way! More

Great dealership! I had a great experience at Acura of Berlin when I was purchasing my new MDX. Gerald was an exceptional salesman, he made sure I got everything I was I had a great experience at Acura of Berlin when I was purchasing my new MDX. Gerald was an exceptional salesman, he made sure I got everything I was looking for and at the right price! More

Acura TL Servive Brought my wife's 2012 Acura TL in for service. The staff was swift and professional. I was told exactly how long the service was going to take and w Brought my wife's 2012 Acura TL in for service. The staff was swift and professional. I was told exactly how long the service was going to take and what the cost would be. I was able to drive my car within an hour. They washed my car for me as well. Will definitely come back. More

Great experience rajd@acuraofberlin.com- He was amazing. I would recommend him anytime. He was responsive and bent over backwards to help. It was a pleasure to work wi rajd@acuraofberlin.com- He was amazing. I would recommend him anytime. He was responsive and bent over backwards to help. It was a pleasure to work with him More

Won't refund deposit My son went car shopping, put a refundable deposit on a car, called the next day to decline the offer and have his deposit returned. He was told it wo My son went car shopping, put a refundable deposit on a car, called the next day to decline the offer and have his deposit returned. He was told it would be taken care of, now many phone calls, promises , and 3 weeks later.... still no refund of his $200. Sales associates name is Gerry Campana. Gerry has lied repeatedly and has not refunded the deposit. More

Great experience with a MDX purchase I recently bought a 2017 MDX from Acura of Berlin. It was a great experience. I got a fair trade, never felt any pressure to buy, and felt like I was I recently bought a 2017 MDX from Acura of Berlin. It was a great experience. I got a fair trade, never felt any pressure to buy, and felt like I was among friends with everyone. Howard Bryson was my salesman - a pleasure to deal with. Cannot recommend either Howard or Acura of Berlin enough. Love the car too! More

The nicest salesman We had a great experience, I would recommend Arura of Berlin. Everyone there was very friendly. Our salesman was Raj. He was very patient and made the We had a great experience, I would recommend Arura of Berlin. Everyone there was very friendly. Our salesman was Raj. He was very patient and made the process painless...Gino in the finance office was very helpful., Were very happy with our car.. love it More

Happy with my new car purchase experience - so easy! I recently purchased a new RDX from Jerry. Traded in my old RDX which I also had purchased from Jerry. Both times I met with Jerry and Geno. Both of t I recently purchased a new RDX from Jerry. Traded in my old RDX which I also had purchased from Jerry. Both times I met with Jerry and Geno. Both of them are wonderful, personable and knowledgeable, helpful with explanations and take the time to answer questions thoroughly. Definitely recommend this dealership if you are in the market for an Acura! Also had the pleasure of meeting with Tony this time. He also is professional yet personable. No high pressure tactics at all, you will feel welcomed the minute you walk in the door! More

great people to deal with I came to this dealer for service and also was looking for a ZDX. Met Larissa and asked for ZDX. She said she'll call me when one comes. I did not thi I came to this dealer for service and also was looking for a ZDX. Met Larissa and asked for ZDX. She said she'll call me when one comes. I did not think she would, but she did. Not only Larissa kept her promise, but her personality, professionally, and honest made my car buying experience super satisfaction. Larissa went beyond to answer and help with questions and concerns that I had. I had no pressure to buy the car. I not only happy with the car, but also happy with the service. What else you need to buy a car? Come see Larissa, you will be happy you came. Thanks Larissa! You're the best More

Poor experience with business manager Gerry The sales associate was a pleasure to work with, professional, knowledgeable and courteous. Geno, the business manager however, was lazy and unp Gerry The sales associate was a pleasure to work with, professional, knowledgeable and courteous. Geno, the business manager however, was lazy and unprofessional making us do his work for him. Probably the last vehicle I purchase from them. More