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Acura of Berlin

Berlin, CT

4.7
1,101 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing ...
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,102 reviews

June 17, 2020

From first contact with Andrew and Ludney to working with To working with Tony B. Most professional. Larissa was absolutely amazing! These folks are passionate about hat they do and it shows!! More

by brianc
Recommend Dealer
Yes
Employees Worked With
Tony B, Larissa, Andrew, Ludney, Gino
Jun 17, 2020 -

Acura of Berlin responded

Thank you for the 5-star review! We couldn't be happier to hear that you enjoyed working with our team at Acura of Berlin. We hope to see you again sometime!

June 17, 2020

Amazing. The entire team was fantastic. Made buying a Amazing. The entire team was fantastic. Made buying a luxury vehicle a great all around experience. Most interactions were with Tony and Larissa. La More

by brianc
Recommend Dealer
Yes
Employees Worked With
Tony Larissa Andrew lundy
Jun 17, 2020 -

Acura of Berlin responded

Brian, thank you for reviewing Acura of Berlin. I will be sure to share your wonderful feedback with Tony & Larissa! We look forward to taking care of you next time.

June 09, 2020

Excellent Service I received excellent service, personable attention and was out in the exact amount of time given by the service writer. Steve made sure I understood t More

by SFeltman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kuchman
Jun 09, 2020 -

Acura of Berlin responded

Thank you for the 5-star review! It was our pleasure to work with you here at Acura of Berlin, and we will certainly let Steve know that you appreciate his help! We look forward to your next visit!

June 02, 2020

Andre and Manny at Berlin Acura were awesome! Great experience purchasing my certified used Acura! I highly recommend this dealership. I will buy from them again. More

by Aimee
Recommend Dealer
Yes
Employees Worked With
Andre, manny
Jun 03, 2020 -

Acura of Berlin responded

Aimee - It's wonderful to hear that you had a positive experience working with Andre and Manny to get into your new-to-you Acura - congratulations! We appreciate your recommendation and would absolutely love to work with you in the future.

May 30, 2020

Car battery issue, dropped car after hours and car ready next morning. Professional and accommodating. My first experience with service department and it was first rate. More

by DukeAG63
Recommend Dealer
Yes
Employees Worked With
Jason Hastey
Jun 01, 2020 -

Acura of Berlin responded

Thank you for taking the time to review Acura of Berlin! It makes us so happy to hear that your first visit to us was an enjoyable experience!

May 19, 2020

Great to work with! The staff at Acura of Berlin were great to work with! This is my first Acura and Michael my sales rep, Tony the GM & Geno in the business office mad More

by khart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mathieu, Tony Braglia, Geno Humphries
May 19, 2020 -

Acura of Berlin responded

We are so grateful for your feedback. I'll be sure to let Michael, Tony, and the rest of our Acura of Berlin team that they earned your five-stars! Enjoy your new vehicle.

May 09, 2020

It's always a pleasure I have purchased my autos from Acura of Berlin since 2010. The cars I have gotten are amazing but more importantly, the people that work here are bet More

by sg1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry and Team for this visit
May 11, 2020 -

Acura of Berlin responded

Thank you for the 5-star review! It is always a pleasure to work with you here at Acura of Berlin, and we are grateful for your longtime business. We look forward to working with you for years to come!

May 05, 2020

Best customer service ever. Please give perry a raise! The rest of the staff were also friendly and helpful. Berlin Acura has a great team. More

by geoedwards89
Recommend Dealer
Yes
Employees Worked With
Perry
May 06, 2020 -

Acura of Berlin responded

Thank you so much for the 5-star review! Perry is an excellent member of our team at Acura of Berlin, and we will certainly share your kind words with them! We look forward to your next visit!

April 30, 2020

Everything was explained to me and broke down what services I would need . Followed Covid protocols wearing mask and gloves. Area looked well sanitized . Thanks More

by dcardoso
Recommend Dealer
Yes
Employees Worked With
Rich
Apr 30, 2020 -

Acura of Berlin responded

It was our privilege to assist you! Thank you for choosing Acura of Berlin for your auto service needs. We hope to work with you in the future.

April 30, 2020

Wonderful efficient service provide by Perry Guttman. Did a great job checking it my MDX and offering suggestions of what needed to be done service wise More

by Mary beth mccarthy
Recommend Dealer
Yes
Employees Worked With
Perry Guttman
Apr 30, 2020 -

Acura of Berlin responded

Thank you for writing us a review. It made our day to hear that Perry took such excellent care of you during your service visit to Acura of Berlin. We wish you safe driving in your Acura MDX!

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