Acura of Berlin

Acura of Berlin was a pleasure to work with. You’ll notice how clean the dealership is the second you walk in. The staff greets you and encourages you to check out the showroom. No one attacks you like notice how clean the dealership is the second you walk in. The staff greets you and encourages you to check out the showroom. No one attacks you like bait in the ocean. It’s a really great car buying experience. I worked with Erica and she was amazing. I would highly recommend working with her should you choose to visit there store. More

I had a tremendous experience at Acura of Berlin. Lucius was and continues to be very helpful. He followed up on all my questions with knowledge and answers. He has called to ask if all is still ok. They a was and continues to be very helpful. He followed up on all my questions with knowledge and answers. He has called to ask if all is still ok. They as a group seem to want to keep you satisfied. I would recommend this dealership for any purchase. More

Jim Pompei was outstanding throughout the entire sales process. His quick response to my phone calls and texts really showed me how much he cared about meeting our needs. I have not yet had to use the ser process. His quick response to my phone calls and texts really showed me how much he cared about meeting our needs. I have not yet had to use the service dept but I get the feeling the experience there will be positive as well. Thank you Jim! More

Lack of communication, no wash after service, empty promises, etc. I didn’t feel like I was taken seriously. 2000 RL is still an Acura promises, etc. I didn’t feel like I was taken seriously. 2000 RL is still an Acura More

Larisa helped me get the Acura TLX that I was looking for. Thanks to her my car buying experience was quick, easy and stress free. She took care of the whole process from setting up a test drive to guid for. Thanks to her my car buying experience was quick, easy and stress free. She took care of the whole process from setting up a test drive to guiding me through the financing and securing a price I was comfortable with. More

I purchased a pre loved vehicle from Jim Pompei on Monday afternoon and left with the vehicle a few hours later! It was a quick transaction made with ease. I’m very pleased with the customer service I receiv afternoon and left with the vehicle a few hours later! It was a quick transaction made with ease. I’m very pleased with the customer service I received and would highly recommend Jim for your next car purchase! I will be back to buy again! More

It was a pleasure to work with Jim. He is a professional. Very knowledgeable and quick. Thank you so much Jim!!! We love our TLX. We’ll come back for sure. Definitely recommend. Very knowledgeable and quick. Thank you so much Jim!!! We love our TLX. We’ll come back for sure. Definitely recommend. More

I worked with Erika to purchase my Acura RDX- she was great- she helped me fine exactly what would work for me. The purchase was very easy. I highly recommend this dealership snd working with Erika great- she helped me fine exactly what would work for me. The purchase was very easy. I highly recommend this dealership snd working with Erika More

I highly recommend purchasing a car and/or having it serviced at Acura of Berlin. I’ve purchased several cars from this dealership and each time I’ve felt that they’ve worked hard to find the right vehi serviced at Acura of Berlin. I’ve purchased several cars from this dealership and each time I’ve felt that they’ve worked hard to find the right vehicle for me at a price that fit into my budget! I love the no hassle experience! I walked in today to look at the 2021 RDX’s. Antonio, my salesperson, took note of what I was looking for and worked the numbers so that I was able to get the car that I wanted. Within 4 hoursof walking in, I was able to drive home with my new car! (I traded in my 2019 RDX) Extremely happy with my new RDX! Also, I shout out to Keith and his crew in the service department. Every time I bring my car in for service, they always make me feel valued and respected! Again, I highly recommend Acura of Berlin, not only to purchase vehicles but also to have them maintained and serviced! More

This is the second lease with Larissa. She is always extremely thorough in every aspect of the transaction....a true professional with a great dealership. extremely thorough in every aspect of the transaction....a true professional with a great dealership. More