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Acura of Berlin

Berlin, CT

4.8
975 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 975 reviews

September 30, 2019

My recent experience Keith Davis continues to make the service appointments for my 2014 Acura MDX a consistent and rewarding experience thanks to his professionalism. He i More

by Apostol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Davis
Sep 30, 2019 -

Acura of Berlin responded

Thank you for your review of Acura of Berlin! We are so happy to know Keith makes your service appointments so enjoyable at every visit. Thank you for your repeat business and we look forward to seeing you again soon!

September 30, 2019

Our salesman was Anthony Lopez and he was awesome. Not your typical pushy salesman. He’s very friendly and laid back. Explains everything great and does not try to push you to buy stuff you don’t want. I More

by Flann2222
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
Sep 30, 2019 -

Acura of Berlin responded

Thank you for your positive feedback about Acura of Berlin! We are pleased to read about your car-buying experience with Anthony and thank you for your compliments about our new dealership. Enjoy your new car and see you soon!

September 29, 2019

So professiona and very good Acura Berlin crew members are so professional especially KEITH in the Service department They are so good and professional in what they do Alwa More

by John E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEITH
Sep 30, 2019 -

Acura of Berlin responded

Hi John - It makes our day to hear that you can depend on Keith and our Service Team for professional care, every time! Thank you so much for supporting us with a five-star review.

September 27, 2019

excellent Great to work with Andre and Jerry again. They found the vehicle I was looking for and got it earlier than expected. It was the usual excellent deal More

by toyota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Budanaro; Jerry Campana
Sep 27, 2019 -

Acura of Berlin responded

Thank you for coming back to Acura of Berlin! We are thrilled that you had another positive experience working with Andre and Jerry to get into a new car. We are very grateful for your continued support. Safe driving!

September 26, 2019

MDX Maintenance Professionaal, courteous, polite. Explained to me in detail what needed to be done and how long it would take and did everything as explained. Makin More

by Bob L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bird
Sep 26, 2019 -

Acura of Berlin responded

Bob - "Professional, courteous, polite" are three words we love to read! Thank you so much for coming to Acura of Berlin for your auto service needs. We hope to work with you in the future.

September 24, 2019

Quick easy and serviced very well Nicely done. Everything went quickly and easily. Appointment and service was professional and people were knowledgeable and attentive. Price was with More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 24, 2019 -

Acura of Berlin responded

Thank you for your support, Ricky! We love to hear that you received great service at a fair price at Acura of Berlin. We are grateful to have you as a customer.

September 24, 2019

Always a good experience Always professional and great service! Been going there for years and never disappointed! been going there for years ,always have a good experience w More

by Rebecca d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich ,steve
Sep 24, 2019 -

Acura of Berlin responded

Thank you, Rebecca, for your support of Acura of Berlin! We are honored to have your repeat business and thank you for this kind review. We look forward to your next visit and have a great day!

September 22, 2019

Very good Everyone is very friendly and very professional. I’ve been with Acura since 2005 when I bought my TL. Never had a problem. They take good care of y More

by Marshmello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department excellent
Sep 23, 2019 -

Acura of Berlin responded

Thank you for sharing your experience about your recent visit to Acura of Berlin! We are so appreciative of your loyalty to the Acura brand and our dealership. Your kind words about our team are excellent to read, as well. Have a great day, and we look forward to seeing you again soon!

September 19, 2019

Routine service for my Acura TL Timely, professional, courteous, and fair. I even received a discount. Beautiful dealership by the way. Keith is honest and kind. I set up a future ap More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 20, 2019 -

Acura of Berlin responded

Hi Ginger - We love happy customers so this is wonderful to read! Thank you so much for your many compliments about our service and facilities. We look forward to assisting you next time at Acura of Berlin.

September 18, 2019

Noteworthy I love the car, the dealership made the normally painful process of buying a car, not painful.... And the sales person ( Easton) was excellent. He was More

by David Hubbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton
Sep 18, 2019 -

Acura of Berlin responded

David - At Acura of Berlin it's our goal to make the car-buying process as easy as possible and we are delighted this was your experience! Thank you so much for the rave review and compliments of Easton. We hope you continue to enjoy your new vehicle.

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