Acura of Berlin

Service My service rep, Keith, was informative, polite and friendly. The waiting area was comfortable. The ease of making an appointment was a plus. Thank you My service rep, Keith, was informative, polite and friendly. The waiting area was comfortable. The ease of making an appointment was a plus. Thank you. More

Excellent staff members I drove from Madawaska, Maine to Berlin of Acura (10 hour ride) to get my Acura RDX2018. The vehicle, price,and courtesy the staff members made this e I drove from Madawaska, Maine to Berlin of Acura (10 hour ride) to get my Acura RDX2018. The vehicle, price,and courtesy the staff members made this experience remarkable. My salesmen Mr Kavroudaakism was extremely helpful in answering all my concerns and making this possible for me. Truely polite and courteous. Thank you. More

Friendly, Knowledgeable, and a Great Deal! In my 40 years of car buying, I have never come across a dealership like this. To start, everyone we encountered or dealt with was extremely friendl In my 40 years of car buying, I have never come across a dealership like this. To start, everyone we encountered or dealt with was extremely friendly and welcoming, but certainly not smothering. Second, they are set up with no haggle pricing where they show you the sticker and the discounted, "best" price for the vehicle. And last, but nowhere near least, is the sales staff. Our salesperson, Larissa, has to be the most knowledgeable salesperson I have ever come across. I research purchases to the nth degree and often find myself often knowing more about a vehicle than the salesperson. Not even close with Larissa. She knew every technical detail, answered every question, and spent all the time needed to make sure we were happy and informed, both prior to the sale and after. Loved this experience! Would recommend Acura of Berlin and Larissa to anyone interested in an Acura. More

Best car buying experience in 30 years!!!! Seem less process, great deal, great team! Jessica was very easy to work with, even though I was demanding and pressed for time. She made sure I wa Seem less process, great deal, great team! Jessica was very easy to work with, even though I was demanding and pressed for time. She made sure I was informed along they way and helped me get exact what I wanted. Will recommend this dealership to everyone. More

Best service experienced I have brought my car for oil change. Everybody www very professional and thermal from the time I set up the appointment to the end of the service be I have brought my car for oil change. Everybody www very professional and thermal from the time I set up the appointment to the end of the service being performed. I would definitely come here again. More

Service Check-in was speedy and efficient. Richard Bird was very thorough, friendly and professional, made sure I knew exactly what was needed and what to do Check-in was speedy and efficient. Richard Bird was very thorough, friendly and professional, made sure I knew exactly what was needed and what to do for future visits. He answered all of my questions and made sure I was completely satisfied before I left. The dealership is very clean and comfortable. Jerry Campana helped me with a few technical questions about the technical system. More

service Thought it was overly expensive for what was done, and that included coupons I received in the mail. Staff extremely friendly and courteous. Sales s Thought it was overly expensive for what was done, and that included coupons I received in the mail. Staff extremely friendly and courteous. Sales staff - Gerry always a gentleman and considerate. More

Nice to know service dept looks out for my investment Steve kept me informed and provided coupons to mitigate the costs. The Service Technician found streaky wipers which I had replaced because of a futu Steve kept me informed and provided coupons to mitigate the costs. The Service Technician found streaky wipers which I had replaced because of a future trip being planned and the front end alignment that is necessary every year. Great job by all! More

What a great team of professionals! What a great team of people at Accura of Berlin! My buying experience with these people was excellent, to say the least, and I've purchased many a ne What a great team of people at Accura of Berlin! My buying experience with these people was excellent, to say the least, and I've purchased many a new vehicle in my lifetime and repeat Honda/Accura customer too. I wasn't interested in purchasing another vehicle from my prior dealership Schaller Honda. I would without hesitation buy a vehicle from Accura of Berlin again and these gentlemen! Thanks for putting back the 'fun' in purchasing a vehicle and getting rid of the haggling and gloom! Loved it and my new vehicle! More

Service was a dream I dealt with Rich Bird in service and I HAVE to say he IS outstanding at his job and in all areas! What an asset to Accura of Berlin! Clone him!! : I dealt with Rich Bird in service and I HAVE to say he IS outstanding at his job and in all areas! What an asset to Accura of Berlin! Clone him!! :) More