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Acura of Berlin
Berlin, CT
975 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 975 reviews
October 11, 2019
Top Shelf Treatment Easy set up from appointment. Timely and professional treatment by all I dealt with from appointment set up, arrival and departure. Would not sugge Easy set up from appointment. Timely and professional treatment by all I dealt with from appointment set up, arrival and departure. Would not suggest changing a thing. More
by GT'ski
Employees Worked With
Perry and his crew
October 10, 2019
I had a very pleasant experience. I am especially appreciative of the respect they showed for my time constraints. Thank you Easton for being persistent in helping me make the best deal. appreciative of the respect they showed for my time constraints. Thank you Easton for being persistent in helping me make the best deal. More
by LGee
Employees Worked With
Easton
October 09, 2019
Was the best experience I ever had, being the field myself.! Jessica and Tony were top notch and awesome throughout the process. Great job to all who helped out in the process. Thank you so much and lo myself.! Jessica and Tony were top notch and awesome throughout the process. Great job to all who helped out in the process. Thank you so much and love the rdx more and more everyday!!! More
by Knightrayne
Employees Worked With
Jessica mays and tony
October 09, 2019
Excellent Service Upon arrival, door opens, drive in, greeted with professionalism. Waiting room is comfortable and clean. In and out in one and one half hour. Explan Upon arrival, door opens, drive in, greeted with professionalism. Waiting room is comfortable and clean. In and out in one and one half hour. Explanation of service provided, car is running perfectly, confident it will continue! Thank you! More
by Connie
Employees Worked With
Keith Davis
October 07, 2019
Excellent service, Jason took me in right away and had my work completed in a very timely and successful manner. Very well spoken and professional staff. work completed in a very timely and successful manner. Very well spoken and professional staff. More
by Sanamatin
Employees Worked With
Jason Hastey
October 06, 2019
Always impressed with Berlin Acura. They are prompt, honest, and easy to work with. We love Keith. Perry and Steve and great, too. We have been dealing with these guys for three Acura’s and they never d honest, and easy to work with. We love Keith. Perry and Steve and great, too. We have been dealing with these guys for three Acura’s and they never disappoint, nor do our Acura’s. More
by Deb
Employees Worked With
Keith Davis (amazing) Perry is great too.
October 03, 2019
service appt Excellent as always as I have serviced my car here for over 10 years and will definitely continue to be a future customer and also we will need to pur Excellent as always as I have serviced my car here for over 10 years and will definitely continue to be a future customer and also we will need to purchase another car in the next few months. More
by Don P
Employees Worked With
service and sales
October 03, 2019
2020 Acura RDX Advance purchase What impressed me the most about my purchase at this dealership was the length of time our salesman Easton Lawson took to explain all the features What impressed me the most about my purchase at this dealership was the length of time our salesman Easton Lawson took to explain all the features this model had after we made the sale. This SUV was loaded with features and he stayed with us until we were comfortable with it. More
by belldan69
Employees Worked With
Easton Lawson, sales rep.
October 02, 2019
Warranty work Always friendly and professional. Been going their since I bought the care new about 160K miles ago or 9 1/2 yrs. And will continue doing so. Always friendly and professional. Been going their since I bought the care new about 160K miles ago or 9 1/2 yrs. And will continue doing so. More
by JRWJR
Employees Worked With
Keith Davis
