Acura of Berlin

Service completed, updated on concerns, required fluid changes due. Answered questions Waiting area clean, coffee available, Temp was cool, say with coat on. I realize service doors are opening & clos changes due. Answered questions Waiting area clean, coffee available, Temp was cool, say with coat on. I realize service doors are opening & closing More

Very efficient and well organized service department. I was given a time estimate as to when my vehicle would be ready and they were spot on. Friendly staff and I would highly recommend this dealership. I was given a time estimate as to when my vehicle would be ready and they were spot on. Friendly staff and I would highly recommend this dealership. More

I had the first oil change on my new RDX today. Service staff was very friendly and informative. Comfortable waiting area as well as speedy wait time. staff was very friendly and informative. Comfortable waiting area as well as speedy wait time. More

Excellent Service! The service at Acura of Berlin is always top-notch! This time was no different. This visit I dealt with Keith Davis. He was friendly and professional. The service at Acura of Berlin is always top-notch! This time was no different. This visit I dealt with Keith Davis. He was friendly and professional. He took prompt action to get my service done quickly and with quality. Once complete, he explained in detail what was done. He also followed up with me the next day to see if I had any follow up questions. The staff at this dealership are the best!, More

My salesman Manny was very helpful and knowledgeable as were Andre and Gino. The showroom was very attractive and the cars were shown to advantage. were Andre and Gino. The showroom was very attractive and the cars were shown to advantage. More

Lease trade in Great experience for our second time in an Acura lease. We traded a 2017 RDX for a 2020 RDX. At first the color combination we preferred was not ava Great experience for our second time in an Acura lease. We traded a 2017 RDX for a 2020 RDX. At first the color combination we preferred was not available and we were ready to wait until on became available, but on our way home Manny immediately called to let us know that he found what we were looking for! We made our way back and were thrilled it all worked out that day! Manny was willing to continue searching for us even after we left. Working with him was fantastic! He is very friendly and knowledgeable. On the rare chance that he couldn’t answer a question he would quickly find the answer for us. We then worked with Gino for financing which was simple and easy as well. We love Acura! More

Branch Manager This time I was very happy with service experience. Jason was very helpful thru the whole process.The work was done in a timely fashion. This time I was very happy with service experience. Jason was very helpful thru the whole process.The work was done in a timely fashion. More

Great dealership with professional employees who genuinely care about their customers. Highly recommend for car buying or service needs. The entire Executive family of dealerships are excellent, genuinely care about their customers. Highly recommend for car buying or service needs. The entire Executive family of dealerships are excellent, More

excellent service Excellent service, personal and professional. Work was explained beforehand and done in a timely fashion. Waiting area was comfortable and very clean Excellent service, personal and professional. Work was explained beforehand and done in a timely fashion. Waiting area was comfortable and very clean. I would recommend Acura of Berlin to a friend. More

Very pleased with my service experience. Keith did very well with guiding me through the process, keeping me informed, explaining the issues with my car and looking for applicable coupons. Workmanship by well with guiding me through the process, keeping me informed, explaining the issues with my car and looking for applicable coupons. Workmanship by the technicians was top notch. More