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Acura of Berlin

Berlin, CT

4.8
976 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 976 reviews

July 02, 2020

As always, Acura of Berlin doesn’t disappoint! After months of not driving but needing an oil change, the service department was able to squeeze me in last minute because I was driving out of state. I l More

by TracyS
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 02, 2020 -

Acura of Berlin responded

Thank you for leaving us a review, Tracy. I am happy to hear that the Acura of Berlin team consistently takes care of you! We look forward to seeing you next time.

July 01, 2020

Manny made the entire leasing process smooth and easy since we accomplished it all by email. He also did all that was necessary to find exactly the MDX I was looking for. This is my fifth MDX lease and More

by M1968Q
Recommend Dealer
Yes
Employees Worked With
Manny Kavroudakis
Jul 01, 2020 -

Acura of Berlin responded

We love to hear that Manny made it easy for you to get into your new lease, even remotely. We are especially glad that you were able to find exactly the Acura MDX you wanted. Congratulations! All of us at Acura of Berlin are grateful for your business and kind review.

June 30, 2020

Good Service Smooth service visit for my MDX. Jason Hastey and team completed necessary service items in timely fashion, and helped me utilize a coupon to save a More

by robertjlombardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hastey
Jun 30, 2020 -

Acura of Berlin responded

Thank you for the review! We are so glad you enjoyed working with Jason and our team at Acura of Berlin, and we look forward to your next service visit!

June 22, 2020

Larissa Hartline was amazing! She was very helpful with everything, found the car she knew I wanted, proactively reached out to me and walked me through the whole process. Thank you! More

by Glenn K
Recommend Dealer
Yes
Employees Worked With
Larissa Hartline
Jun 22, 2020 -

Acura of Berlin responded

Thank you for the 5-star review, Glenn! Larissa is an excellent member of our team at Acura of Berlin, and we couldn't be more pleased to know that she took good care of you. We will certainly share your kind words with her!

June 17, 2020

From first contact with Andrew and Ludney to working with To working with Tony B. Most professional. Larissa was absolutely amazing! These folks are passionate about hat they do and it shows!! More

by brianc
Recommend Dealer
Yes
Employees Worked With
Tony B, Larissa, Andrew, Ludney, Gino
Jun 17, 2020 -

Acura of Berlin responded

Thank you for the 5-star review! We couldn't be happier to hear that you enjoyed working with our team at Acura of Berlin. We hope to see you again sometime!

June 17, 2020

Amazing. The entire team was fantastic. Made buying a Amazing. The entire team was fantastic. Made buying a luxury vehicle a great all around experience. Most interactions were with Tony and Larissa. La More

by brianc
Recommend Dealer
Yes
Employees Worked With
Tony Larissa Andrew lundy
Jun 17, 2020 -

Acura of Berlin responded

Brian, thank you for reviewing Acura of Berlin. I will be sure to share your wonderful feedback with Tony & Larissa! We look forward to taking care of you next time.

June 09, 2020

Excellent Service I received excellent service, personable attention and was out in the exact amount of time given by the service writer. Steve made sure I understood t More

by SFeltman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kuchman
Jun 09, 2020 -

Acura of Berlin responded

Thank you for the 5-star review! It was our pleasure to work with you here at Acura of Berlin, and we will certainly let Steve know that you appreciate his help! We look forward to your next visit!

June 02, 2020

Andre and Manny at Berlin Acura were awesome! Great experience purchasing my certified used Acura! I highly recommend this dealership. I will buy from them again. More

by Aimee
Recommend Dealer
Yes
Employees Worked With
Andre, manny
Jun 03, 2020 -

Acura of Berlin responded

Aimee - It's wonderful to hear that you had a positive experience working with Andre and Manny to get into your new-to-you Acura - congratulations! We appreciate your recommendation and would absolutely love to work with you in the future.

May 30, 2020

Car battery issue, dropped car after hours and car ready next morning. Professional and accommodating. My first experience with service department and it was first rate. More

by DukeAG63
Recommend Dealer
Yes
Employees Worked With
Jason Hastey
Jun 01, 2020 -

Acura of Berlin responded

Thank you for taking the time to review Acura of Berlin! It makes us so happy to hear that your first visit to us was an enjoyable experience!

May 19, 2020

Great to work with! The staff at Acura of Berlin were great to work with! This is my first Acura and Michael my sales rep, Tony the GM & Geno in the business office mad More

by khart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mathieu, Tony Braglia, Geno Humphries
May 19, 2020 -

Acura of Berlin responded

We are so grateful for your feedback. I'll be sure to let Michael, Tony, and the rest of our Acura of Berlin team that they earned your five-stars! Enjoy your new vehicle.

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