Acura of Berlin

Jim Pompei made my car buying process smooth and effortless. He went above and beyond for me from start to finish! Go see Jim for an exceptional experience!! effortless. He went above and beyond for me from start to finish! Go see Jim for an exceptional experience!! More

The appointment time was met. The work was done promptly and well. They offered me a special promotional price I was unaware existed. The work was done promptly and well. They offered me a special promotional price I was unaware existed. More

They diagnosed my vehicle quickly and had it back to me that day. The price was reasonable and service friendly. that day. The price was reasonable and service friendly. More

The appointment was on time. The work was done efficiently and well. They offered me a discount I was unaware. The experience was easy The work was done efficiently and well. They offered me a discount I was unaware. The experience was easy More

James is an amazing person. He took his time with us to help us find the right car for our family last year. We love this dealer services so much we recommend to all our family He took his time with us to help us find the right car for our family last year. We love this dealer services so much we recommend to all our family and friends. I just brought my sister to get a car with them as well, and she loved the experience. Thank you for all your great service and support. It feels good to know that there is a great dealer my family and I can count on More

Thank you for helping us land the perfect car. Jim is exceptional at his craft... someone who genuinely cares about making sure that you're completely happy with your experience. And in a real Jim is exceptional at his craft... someone who genuinely cares about making sure that you're completely happy with your experience. And in a really tough consumer market for car buying, my wife and I feel that we somehow found a great deal. I mean we literally drove off the lot saying "how did that just happen?". Keep rocking you Jim, the world is a brighter place because of it. As for Acura of Berlin? What a pleasant surprise. My wife and I have been loyal Acura customers thru 5 vehicles now. We started this latest search at our previous dealership (a bit further north) and we left feeling unappreciated, like we were getting squeezed for every nickel. So we took the drive to Berlin. It took me a minute or three to get my arms around Berlin's "no haggle" pricing but in the end we realized that "no haggle" doesn't mean "no dealing", in fact it means that they're going to present you with their best deal, without the pain. In the end we accepted an offer that was significantly better than our now former Acura dealership. Thank you Jim, and thank you also to Acura of Berlin. More

Keith Davis was very helpful in explaining the service that was needed. Everything went well. that was needed. Everything went well. More

Erica is fantastic! She is incredibly knowledgeable and made every effort to make the entire car buying process as seamless as possible. I could not have asked for a bet She is incredibly knowledgeable and made every effort to make the entire car buying process as seamless as possible. I could not have asked for a better experience. More

Erica communicated and thoroughly work with my choices. She was THE BEST help. It took a while to get the car but she kept me well informed. If I have any issue Erica is always present to get me right help She was THE BEST help. It took a while to get the car but she kept me well informed. If I have any issue Erica is always present to get me right help. It was great experience at the Dealership. The folks in services are awesome to work with. At last, Thank you Erica and the entire team. More

Diligent service and work to solve a difficult car problem. Given a loaner for weeks needed to solve and treat my problem. problem. Given a loaner for weeks needed to solve and treat my problem. More