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Acura of Berlin
Berlin, CT
977 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 977 reviews
April 15, 2023
Very positive experience ~ clean establishment, comfortable waiting area, friendly and efficient staff. Highly recommend Acura of Berlin comfortable waiting area, friendly and efficient staff. Highly recommend Acura of Berlin More
by djcooley
Verified Customer
April 15, 2023
Prompt service and wait time to repair my Acura vehicle for scheduled maintenance was minimal. for scheduled maintenance was minimal. More
by KDMARTIN4
April 14, 2023
Found everyone to be friendly, knowledgeable and helpful with everything that needed to be done. with everything that needed to be done. More
by bob.tammy
Employees Worked With
April 13, 2023
They are polite yet professional at Acura of Berlin. I always get things done smoothly and highly recommend them ! I always get things done smoothly and highly recommend them ! More
by SDuchesne
April 12, 2023
All members of the Acura are always prompt & polite. The dealership is spotless and always stocked with bottled water & snacks in the.waiting area The dealership is spotless and always stocked with bottled water & snacks in the.waiting area More
by RMKOCHAN24
April 11, 2023
I bought my 2018 Acura RDX about two years ago. Since then, Acura of Berlin Staff have provided excellent professional service. I would not take my Acura anywhere else. PFB 4/11/23 Since then, Acura of Berlin Staff have provided excellent professional service. I would not take my Acura anywhere else. PFB 4/11/23 More
by pbutkovich
Employees Worked With
Other Employees :
Rich Bird, Service Manager, Jessica Sharpe
April 11, 2023
I came in for new brakes Reason I gave four stars I mentioned my rear tire slowing loosing air. After job was done I was told by Keith that tire could not be repaired I needed a new tire. I took my c mentioned my rear tire slowing loosing air. After job was done I was told by Keith that tire could not be repaired I needed a new tire. I took my car to a reputable tire place and a nail was found in tire. How come Acura couldn’t find the nail makes you not trust what you’re being told. Needless to say I was disappointed in Acura of Berlin you almost cost me a new tire of which I did NOT need!! More
by malhartfield
Employees Worked With
April 10, 2023
Do good job with expectations. people are real friendly, will always come back when need. people are real friendly, will always come back when need. More
by LAUMARSH04
April 10, 2023
The staff is polite and prompt. I was greeted and they even washed my car! I was greeted and they even washed my car! More
by CAMPYKATH
