Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Berlin
Berlin, CT
976 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 976 reviews
June 14, 2023
Service was quick, precise and they even washed and vacuumed my car which was nice. vacuumed my car which was nice. More
by Tee
Verified CustomerEmployees Worked With
June 14, 2023
The folks are all very knowledgeable and provide great service. Waiting area is comfortable and clean. service. Waiting area is comfortable and clean. More
by JUDY.SALAMACHA
Employees Worked With
June 11, 2023
Great service and customer service! Highly recommend this facility for all looking to service your Acura! Highly recommend this facility for all looking to service your Acura! More
by jojonurse13
June 10, 2023
Prompt courteous service! Keith & Freddy were very thoughtful and helped get me out very quickly! Keith & Freddy were very thoughtful and helped get me out very quickly! More
by Isandegirl
June 10, 2023
People and service aee excellent. The prices on The routine maintenance seem litte high even with the coupons. But I enjoy the dealership and hospitality. The prices on The routine maintenance seem litte high even with the coupons. But I enjoy the dealership and hospitality. More
by GQUARESIMA
June 08, 2023
Excellent Dealership, Jason Hastey is one of the best service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand More
by threeboxers
Employees Worked With
Other Employees :
Tony Braglia, Richard Bird, Larissa Hartline, Erica Casey, Jennifer Budaj, Jason Hastey
June 07, 2023
Positive attitude and polite. I am definitely returning. Appreciate the energy here. Thank you very much. I am definitely returning. Appreciate the energy here. Thank you very much. More
by Jcsb411
Employees Worked With
June 07, 2023
Rich was very courteous, went above and beyond to make sure I received the best customer service care. Advised as to what would be needed on my next visit. Acura of Berlin is fortunate to have such an out sure I received the best customer service care. Advised as to what would be needed on my next visit. Acura of Berlin is fortunate to have such an outstanding associate. Thank you Rich! More
by svmfaces
Employees Worked With
Richard Bird
