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Acura of Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.8
976 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 976 reviews

July 14, 2023

I was in and out pretty quickly. I was done under the estimated time that Keith gave me. My car was very clean and I cut into it. More

by 3HH9VWWM6
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
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Jul 15, 2023 -

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Tony Braglia General Manger 860-829-3780

July 12, 2023

Everyone whom I’ve come in contact with for over the past 25 years have been phenomenal, most are very personable and it’s nice to see how many of them have been promoted within More

by PNAUGHTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey, Jessica Sharpe
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Jul 13, 2023 -

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tony Braglia General Manger 860-829-3780

July 09, 2023

I had my Acura MDX inspected by your dealer on Friday July 7 2023 for my brakes and multi point inspection and they did an excellent job . More

by Cjif1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hastey
Report | Print
Jul 09, 2023 -

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Braglia General Manger 860-829-3780

July 08, 2023

I always feel like my best interests are given full consideration when I have my car serviced at this dealership! More

by JOHN.BRODEUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey, Jessica Sharpe
Report | Print
Jul 09, 2023 -

Acura of Berlin responded

John, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

July 07, 2023

This is my first Acura & I Love it, my favorite color. Acura of Berlin has made me feel great about my choice and has been so wonderful with the service More

by Amoody61571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey, Jessica Sharpe
Report | Print
Jul 09, 2023 -

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

July 07, 2023

I have been a customer for a long time. The quality of service continues to be extraordinary. Keith is very knowledgeable when it comes to car service. He has always been very honest and al More

by dmkilpatr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Braglia, Jessica Sharpe
Report | Print
Jul 09, 2023 -

Acura of Berlin responded

It's great to hear that Keith was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Tony Braglia General Manger 860-829-3780

July 01, 2023

Everyone was very friendly and helpful. Service was great also. Thank you for the service More

by daniel_dossantos10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey, Jessica Sharpe
Report | Print
Jul 03, 2023 -

Acura of Berlin responded

Thank you, Daniel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

July 01, 2023

Awesomeness service’ I love it ! But vacuum post to be better 😊! See you soon for next service The guy checked my dust filter! ! I’m thinking He not Chet at all More

by jenndylan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manger 860-829-3780

July 01, 2023

Very Friendly Atmosphere. This dealership makes you feel comfortable the minute you arrive with car for service. More

by RUDIRDEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elin and Matthew
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Jul 03, 2023 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

June 29, 2023

I have been with this dealership for 9 years and always get top notch service here..everyone that works here are always very cordial and make leasing and service visits a pleasure. More

by DOVELOVER11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

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