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Acura of Berlin
Berlin, CT
971 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 971 reviews
July 29, 2023
Very friendly courteous always a pleasure servicing my vehicle there. Love the waiting area. 5 stars vehicle there. Love the waiting area. 5 stars More
by griffithstamoi
Verified Customer
July 28, 2023
Everyone was very polite,friendly atmosphere and smiled. Dealership was very clean. Service of car was done in a timely manner thereby being very convenient. Would definitely go there again. Nice to see emp Dealership was very clean. Service of car was done in a timely manner thereby being very convenient. Would definitely go there again. Nice to see employee pets allowed there!!! More
by dee.vanbever
July 27, 2023
We get excellent service from everyone we deal with at this location. We couldn’t be more pleased with their work and courteous demeanor. this location. We couldn’t be more pleased with their work and courteous demeanor. More
by DV0618
July 26, 2023
Always a pleasure in dealing with Acura. Even washed my inside front windshield! That gets huge points from me. Very, very polite and pleasant staff! Thanks Acura! Even washed my inside front windshield! That gets huge points from me. Very, very polite and pleasant staff! Thanks Acura! More
by SHERYL.SALVATORE
July 26, 2023
Professional and courteous sales and service with very polite staff. Nice collection of new and used cars for sale now too. polite staff. Nice collection of new and used cars for sale now too. More
by Jake
July 25, 2023
Labor cost is so expensive Parts is so expensive too Non sense to pay suppies too Non sense to pay suppies More
by hcanh
July 23, 2023
I was very pleased with the courteous speedy service. Everyone was friendly a great experience. Everyone was friendly a great experience. More
by TWOSAVVY
July 22, 2023
Quick check in and very reasonable wait. Pleasant waiting area and free wi-fi makes time go quickly. Pleasant waiting area and free wi-fi makes time go quickly. More
by LAURA-WHITAKER
Employees Worked With
July 20, 2023
Excellent reliable cheerful Good listening- good communication- polite- kind- car always looks so clean when service done upon pick up communication- polite- kind- car always looks so clean when service done upon pick up More
by RENEYLAWOFFICES
