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Acura of Berlin
Berlin, CT
1,024 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,024 reviews
November 06, 2023
I been going for Service at the Acura of Berlin for a few years it’s always been impeccable! years it’s always been impeccable! More
by t.barros14
Verified CustomerEmployees Worked With
November 04, 2023
Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my mi Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car More
by robp
Employees Worked With
Other Employees :
Erica Casey, Jessica Sharpe
November 03, 2023
Everyone was very attentive and friendly and were a pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns. pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns. More
by tylercurtis
November 02, 2023
Jessica help me so much honestly she really helped me in a time of need a time of need More
by est1989jayjay
Employees Worked With
Other Employees :
Richard Bird, Larissa Hartline, Jennifer Budaj, Jessica Sharpe
November 01, 2023
Keith is a great Service Rep. and provides excellent customer service. Great and professional job Keith!! and provides excellent customer service. Great and professional job Keith!! More
by DSAMORE1
Employees Worked With
October 31, 2023
Everyone I spoke to was very pleasant. I had to pay almost $400 more than I expected but I had to get the service. I had to pay almost $400 more than I expected but I had to get the service. More
by Thc1206
Employees Worked With
October 31, 2023
Great service. Great communication before I brought my car in and also on day of service. Ready fast too. Great communication before I brought my car in and also on day of service. Ready fast too. More
by JUDISQUADRITO
Employees Worked With
Other Employees :
I think Matt checked me out. Great service , Jessica Sharpe
October 28, 2023
Great customer service. Timely and efficient. Explained everything that was needed and what could wait. Timely and efficient. Explained everything that was needed and what could wait. More
by ESTEARNS
October 27, 2023
Pleasant and efficient. No surprises. I recommend this dealership. I am a long time customer. No surprises. I recommend this dealership. I am a long time customer. More
by ANGELA.LUISTRO
