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Acura of Berlin
Berlin, CT
1,050 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,050 reviews
December 06, 2023
Kieth is very knowledgeable, personable and efficient. Always a good service experience at this dealership. Always a good service experience at this dealership. More
by MLESSARD3
Verified CustomerEmployees Worked With
December 02, 2023
The prompt professional caring service Acura provided to me after purchasing a new car was perfect; in that they corrected the problem, contacted me at the completion of service and pickup time! The car wa me after purchasing a new car was perfect; in that they corrected the problem, contacted me at the completion of service and pickup time! The car was delivered to me inside the service garage and a detailed receipt with n/c. The Service Center was immaculate and prompt! We are very very happy with Acura of Berlin! More
by Jbaccaro
November 29, 2023
Fast, respectful, quality Always great customer service, quality work and solid communication. Friendly and kind from start to finish. quality work and solid communication. Friendly and kind from start to finish. More
by LAG11
November 25, 2023
My dash cam caught the service tech doing 80mph on the Berlin Tpke (50mph) and blowing a red light. My car also smelled like burnt clutch when I picked it up a short while later which led me to review the Berlin Tpke (50mph) and blowing a red light. My car also smelled like burnt clutch when I picked it up a short while later which led me to review the video. Lucky I'm not sharing on the internet... More
by dbrini824
Employees Worked With
Melissa Moreno, Melissa Moreno
November 24, 2023
Good service but they keep saying the timing belt needs changing when it was done just 6 months ago. Very confusing. changing when it was done just 6 months ago. Very confusing. More
by christopherchen1911
November 21, 2023
Great clean place to have ur car worked on very friendly staff I will continue to go ther staff I will continue to go ther More
by joedud203
November 21, 2023
My experience with Acura was accommodating to my needs, quick service & friendly staff. With that being said, I was happy with my service. quick service & friendly staff. With that being said, I was happy with my service. More
by pgiardina9598
