Back

Acura by Executive - Service Center

North Haven, CT

4.9
635 Reviews

635 Reviews of Acura by Executive - Service Center

Sort by
December 12, 2023

Time efficient, flexible, and direct with communication about vehicle concerns and pricing. Good experience overall. More

by mjcirinna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

December 10, 2023

As always, the courteousness and professionalism of Michael Heath was exemplary. He accurately diagnosed the situation with my car, verified his diagnosis (that the expensive sounding noise I heard was More

by OMINICORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Acura by Executive responded

It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

December 05, 2023

My service advisor Thanh was great and got me in and out in 1 day. More

by Georgeesco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Acura by Executive responded

Geroge, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2023

Great service. ..John was attentive and helped us in determining our schedule...very grateful for his helop More

by EABRAFFMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Acura by Executive responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

December 03, 2023

Very good I was very pleased with the experience I had at the Acura dealership in north haven. More

by Kyles86tz
Recommend Dealer
Yes
Dec 04, 2023 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

November 30, 2023

Business clean people curtious an they get the job done an it not along wait nice center More

by Mace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Acura by Executive responded

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you again!

November 29, 2023

Always responsive and understanding! Fantastic customer service! Michael goes out of his way to make sure that I understand what is going on with my vehicle . He makes sure his staff com More

by Smilesonly.ct
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Nov 30, 2023 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

November 28, 2023

Mike was great. Kept me informed the loaner car was great! Very Happy with the service I recieved. More

by PATTY.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Acura by Executive responded

Patty, Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

November 27, 2023

The facility is clean, especially the restroom. The work is usually done right, the first time. Everyone I’m in contact with are courteous and acts professionally. More

by OMINICORN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 20, 2023

They were friendly and prompt. The waiting room smelled of rich mahogany and had many leather-bound books. I felt like a big deal. More

by EdRalphRomero
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Nov 20, 2023 -

Acura by Executive responded

Ed, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Michael here at Acura by Executive.

...
9
...