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Acura by Executive - Service Center

North Haven, CT

4.8
716 Reviews

716 Reviews of Acura by Executive - Service Center

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August 05, 2024

Mike is always very professional. I have my maintenance always performed at this dealership because they make me feel like they are looking after my well being. More

by RALPH29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoAnne - A pleasure to work with her.
Aug 05, 2024 -

Acura by Executive responded

Ralph, Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad Michael and JoAnne were able to help, and we hope to see you again!

July 04, 2024

Acura provides a great service. The service representative is very professional and helpful. I always feel confident that I am getting the best service. More

by JAANDRICH
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic who has taken care of my car each time does a great job. I leave Acura w
Jul 05, 2024 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 02, 2024

Multiple service visits May - June, engine misfire issue was intermittent and difficult to diagnose and repair until error codes didn't disappear but stayed on and engine stopped. Thanks to dedicated persi More

by artzoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett, service tech
Jul 03, 2024 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

June 30, 2024

This dealership is doing a good job. I wish maintenance prices were lower. More coupons!!! More

by busybee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Jul 01, 2024 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

June 24, 2024

They received my car in quickly for the recall and were more than happy to work with me on additional repairs. Turn around time was great. The work is holding up as expected. More

by Carley W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Carley, and don't hesitate to let us know if we can be of further assistance.

June 20, 2024

I recently had my oil changed at the Acura dealership, and the experience was exceptional from start to finish. The staff was professional, courteous, and efficient. As soon as I arrived, I was greeted wa More

by Niyal Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Jun 21, 2024 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 07, 2024

Great service center, short wait and very honest. I will be sending my car there from now on More

by AA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 06, 2024

Nick at Acura takes excellent care that my care is repaired to my very high standards. I appreciate all they do. More

by tculmone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Jun 06, 2024 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with Nick. We're glad to hear we delivered such a great experience and met your high standards!

June 05, 2024

Very good customer service, Will continue to take my car there for service thank you More

by Acura RTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 06, 2024 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 05, 2024

As always, excellent service all around thank you! Very responsive, knowledgeable, and courteous as always More

by Jameson Garrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Jun 06, 2024 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience, Jameson! We sincerely value your business and look forward to your next visit.

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