Back

Acura by Executive - Service Center

North Haven, CT

4.9
633 Reviews

633 Reviews of Acura by Executive - Service Center

Sort by
January 16, 2024

Dealership was extremely helpful in scheduling an appointment quickly, we were very satisfied with the car servicing. More

by jon52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 16, 2024

Every service interaction I’ve had has been fantastic. Service done timely and as stated. More

by Angel DeLosSantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Acura by Executive responded

It has been a pleasure serving you, Angel. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

January 16, 2024

Find problem, fix problem! Bought car from them in 2005 and they've kept it in top shape ever since. More

by EDWARD.KAPLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Acura by Executive responded

Thank you for the kind words for our service department, Edward! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 16, 2024

I always receive pleasant service and he keeps me informed about what is going on. More

by FORMICHELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

January 16, 2024

Very good service I was very pleased with the service great team great people wouldn't take my vehicle anywhere else More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Acura by Executive responded

It's great to hear that we were able to help you out, Gary. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

January 16, 2024

Easy appointment making. Nick was easy to work with and made everything very easy for the visit. More

by michael.wielk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Acura by Executive responded

Thank you, Michael! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

December 14, 2023

Great customer service every time I come in. Work gets done in a great time More

by No6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

December 14, 2023

Great waiting room experience. The had beverages and a tv to occupy your te as you wait. More

by Selah442002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience!

December 12, 2023

Time efficient, flexible, and direct with communication about vehicle concerns and pricing. Good experience overall. More

by mjcirinna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

December 10, 2023

As always, the courteousness and professionalism of Michael Heath was exemplary. He accurately diagnosed the situation with my car, verified his diagnosis (that the expensive sounding noise I heard was More

by OMINICORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Acura by Executive responded

It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

...
8
...