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Acura by Executive - Service Center

North Haven, CT

4.8
716 Reviews

716 Reviews of Acura by Executive - Service Center

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September 16, 2024

Acura by Executive has excellent service department which means a lot to me when buying a car. One person that stands out the most is a gentleman by the name of Nicholas LaVacca service adviser goes above More

by DLSTIEWING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Acura by Executive responded

Thank you so much for your kind words for Nicholas, and for taking the time to leave us this wonderful service feedback!

September 12, 2024

I was traveling to CT from NC and my RDX needed a routine maintenance. Executive was gracious in accommodating my schedule and was able to do the work while I waited. I found the staff to be friendly and ef More

by Lucie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Sep 12, 2024 -

Acura by Executive responded

Thank you for your very kind review, Lucie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

September 12, 2024

This dealership is always extremely professional and does a great job completing the necessary work. More

by Susan.generous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 11, 2024

I have been there only twice so far and will definitely keep going back for service they are very professional and Michael is very helpful with any questions I may have 5 plus stars More

by Dunkjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Sep 12, 2024 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear that Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 05, 2024

As a pleasure at service dept quick and easy Thai listen to you And they fix it the first time thank you More

by PIZZAMAN
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Sep 05, 2024 -

Acura by Executive responded

Thanks for leaving us a review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations.

September 04, 2024

I have been having my car serviced there for over 10 years and the service has been good. expensive but good. More

by guest2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Sep 04, 2024 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick and our team met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

September 04, 2024

Easy purchase. I showed up, met with John Torre, went for a ride, negotiated a price, and drove home the next morning with a fair deal. No xx. More

by vincentpanuccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Rolon
Sep 04, 2024 -

Acura by Executive responded

Vincent, Thank you so much for your kind words for John and our team and for taking the time to leave us this wonderful feedback!

September 02, 2024

Very knowledgeable and easy to work … no pressure and good suggestions.. will use again in the future More

by Lou.buccini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Lou, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

August 28, 2024

Nick is a master of his trade and industry. He balances the needs of the business with the needs of his customers. More

by Orange RDX Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 29, 2024 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience!

August 27, 2024

Acura by Executive has been my dealer and service venue for about 30 years. Over this period I have consistently received quick appointments, work done on time, and work well done, as well as the little f More

by robert_w_grzywacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Aug 27, 2024 -

Acura by Executive responded

Thank you so much for your kind words, Robert! We appreciate your loyal business and look forward to serving you in the future!

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