Acura by Executive - Service Center

Michael is professional and always calls back with information on our vehicle. He always keeps us updated. He is a pleasure. information on our vehicle. He always keeps us updated. He is a pleasure. More

Thank you for everything your kindly take good care my pick up truck. You did such a great job and I never go somewhere else but only Acura dealer at north haven. One again thank see you next time pick up truck. You did such a great job and I never go somewhere else but only Acura dealer at north haven. One again thank see you next time More

Mike is professional, polite, accommodating and knows cars. I appreciate how he speaks to me like a person - not a woman - which I have dealt with so many times. cars. I appreciate how he speaks to me like a person - not a woman - which I have dealt with so many times. More

This dealership is always friendly, and ready to solve your problem. I’ve been coming here for many years and have never been disappointed. I highly recommend them. your problem. I’ve been coming here for many years and have never been disappointed. I highly recommend them. More

Michael is great every time I visit. It’s never a long wait and he always keeps me updated! It’s never a long wait and he always keeps me updated! More

The service rep was very good. He was kind and professional knowing what he was doing. He was kind and professional knowing what he was doing. More

Everything was ok. It was easy to make an appointment. The work was done in the timeframe promised. It was easy to make an appointment. The work was done in the timeframe promised. More

Excellent car service and people working there are extremely professional thank you for your excellent service! extremely professional thank you for your excellent service! More

Exceptional service all across the board. From everyone i touched bases with. I don’t know everyone name but that goes from sales to service. To the guy who looked into pricing for a car part From everyone i touched bases with. I don’t know everyone name but that goes from sales to service. To the guy who looked into pricing for a car part for me. I plan to continue with the Acura family for my next car. More

I purchased the vehicle in August. My front & rear brakes were replaced (covered under warranty) prior to this most recent service. The only constructive feedback I can provide is that My front & rear brakes were replaced (covered under warranty) prior to this most recent service. The only constructive feedback I can provide is that when I called in to this most recent service, I had reported a loud screeching noise (metal on mental) coming my vehicle (after front & rear pads replaced). The person answering the phone stated “ a little noise is expected due to cold weather and there would be nothing additional that your warranty would cover.” I had to press the matter to be scheduled for service and my rotors were ultimately replaced after I brought the vehicle in. Next time someone brings a similar situation up, I would ask that the service station hear the customer out and just get them scheduled without hesitation. John has been great throughout my entire experience so far. Unfortunately I had to come in for parts that fell under warranty 3 times since August. John (Tech) immediately heard the noise and addressed the problem with mechanics. If it wasn’t for him, the rating would be less. More