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Acura by Executive - Service Center

North Haven, CT

4.8
748 Reviews
Call Service Center (203) 234-2111

748 Reviews of Acura by Executive - Service Center

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March 21, 2023

My vehicle was taken in on the scheduled time. The service was excellent. Everything explained well by the Service Representative More

by WATERS999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

March 21, 2023

Great service and clean facilities. The online portal is not easy to set up appointments on an iPhone. More

by Tina.scali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Mar 22, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We're sorry that you are having difficulty with our online portal. Perhaps we could help you with this on your next visit? We appreciate your business and hope to see you again soon!

March 20, 2023

Very professional clean. They were always aware that my time is valuable and they did a great job More

by MCDAGGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

March 18, 2023

Always professional. Always in contact and updating status of vehicle very pleasant to deal with. Work always done in a quality manner More

by LENINGERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Austin Rotella
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Mar 20, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

March 18, 2023

The service is always execcent, the service provider very knowlegable and polite, smile, sensitive ,caring More

by MYDEGREE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Mar 20, 2023 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 18, 2023

I receive excellent service every time. Prompt, efficient, and great communication. I will continue to visit here for all my service needs. Highly recommended! More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, Kristen, we look forward to having you as one of our valued customers for many more years to come!

March 10, 2023

Always easy to schedule an appt at the right time that works for me. Mike is always very thorough in his explanations on what’s being done and why. I have total trust in the service I receive every time! More

by Micmalerba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Gradzik and Judy McNamara, Nick Lavacca, Victoria Felder
Report | Print
Mar 13, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

March 08, 2023

I always have a comfortable pleasurable experience. This dealership is very accommodating and pleasant. The moment you check in until the time you leave is a great experience. No complaints here. More

by maxcats203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Acura by Executive responded

Thank you, Max! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

March 03, 2023

Service was exemplary… with Nick facilitating. From loaner car to actual service and use of all discounts More

by dmckeehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Mar 04, 2023 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad to hear that Nick was able to help, and we hope to see you again!

February 28, 2023

The service was great. Service rep Nicholas Lavacca was very professional and thoroughly explained every service done to my car. More

by EH4784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca, Victoria Felder
Report | Print
Mar 01, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nick delivered such a great experience!

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