Acura by Executive - Service Center

Made an appointment for a drivability concern and an oil change. Brought my vehicle oil change was done but when it came to my drivability concern I very thing w my down hill. My car was never driven to ver change. Brought my vehicle oil change was done but when it came to my drivability concern I very thing w my down hill. My car was never driven to verify my concern even after waiting an hour and 30 minutes. I have an aftermarket intake and they kept saying that is my issue when my issue is a noise at highway speeds. Almost sounds as if my wheel wants to come off. Again they never drive my car to verify my concern and kept blaming my intake. Service writer was very nice through out the entire process but it means nothing if my problem wasn’t solved. Should have atleast driven the car. And this is a brand new TLX that I payed 50k for. Left very upset and aggravated. Will not return to this dealer More

I was very pleased with the customer service that Michael provided. He got me in and out and explained every thing in detail. provided. He got me in and out and explained every thing in detail. More

Acura Executive service department is very good with their scheduling, advising, recommendations and servicing commitments. their scheduling, advising, recommendations and servicing commitments. More

The service was excellent no wait time everything was done perfect and I’ve been a return customer. I’ve probably at least nine cars from you people in the last few years and I believe John Tori is the b done perfect and I’ve been a return customer. I’ve probably at least nine cars from you people in the last few years and I believe John Tori is the best. More

Nick is very knowledgeable and professional. He clearly explained what services my car needed and I felt confident that the service would be well done. Also your car gets washed and vacuumed!! He clearly explained what services my car needed and I felt confident that the service would be well done. Also your car gets washed and vacuumed!! More

I took my car to Acura of North Haven for a service. They are very knowledgeable and professional. Top of the line customer service. They are reliable and fair. I Would definitely recommend Acura of Nor They are very knowledgeable and professional. Top of the line customer service. They are reliable and fair. I Would definitely recommend Acura of North Haven and will definitely bring my car back for services in the future. More

Mike was helpful and pleasant. Got me in and out and kept me updated with repairs. Everyone in service is always nice Got me in and out and kept me updated with repairs. Everyone in service is always nice More

My service was good but they had an issue with parts and timing! The service people are all very friendly. timing! The service people are all very friendly. More

This dealership is very nice and so are the people they go out of their way to accommodate you without a appointment and their prices are reasonable and they have a nice waiting room you can sit in and wat go out of their way to accommodate you without a appointment and their prices are reasonable and they have a nice waiting room you can sit in and watch tv while you wait More

No fuss no hassle sale, and a great service dept. Michael Heath is my regular service advisor - always helpful, explains issues well and keeps me updated as the work progresses. He has been extremely Michael Heath is my regular service advisor - always helpful, explains issues well and keeps me updated as the work progresses. He has been extremely patient through some very challenging issues with this vehicle. More