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Acura by Executive - Service Center

North Haven, CT

4.8
748 Reviews

748 Reviews of Acura by Executive - Service Center

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September 21, 2023

Great Service and shop supervisor was very knowledgeable I am lookin forward to get my car served at this location More

by lorenzo8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines, Nick Lavacca, Austin Rotella
Sep 22, 2023 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2023

Clear explanation of work and cost. Greets customer by name. Very respectful of customer. Clean facility. More

by RDWDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Sep 22, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

September 15, 2023

Since my first visit, Michael has always provided excellent customer service. Acura by Executive is always on schedule with accurate, fast, and reliable workmanship that has never failed me yet which More

by Eddie T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Acura by Executive responded

Eddie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

September 10, 2023

Mike was very professional and courteous. He took the time to explain what needs to be repaired. More

by REURAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2023

Would like to update my previous review. Thanh reached out to the service manager & was able to take care of the front brake issue the next day. Valet service picked up my car & left a loan More

by Winter1963
Recommend Dealer
Yes
Employees Worked With
Thanh
Sep 10, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

September 08, 2023

Good service, thanks for everything. I will call to get maintenance done again on my car. More

by Usgr007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 05, 2023

Excellent service. I was in and out with no problems and really loved the car wash and vacuum. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Sep 05, 2023 -

Acura by Executive responded

Linda, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 04, 2023

I'm very please with the customer service I received at this dealership. The service department is always informative and professional. More

by ROYKETCHUM1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
Sep 05, 2023 -

Acura by Executive responded

Roy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 02, 2023

Service manager and department was professional, courteous, and helpful answering my questions. The service was completed on time as scheduled. More

by EDBOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Sep 05, 2023 -

Acura by Executive responded

Thank you, Ed, for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 02, 2023

The service department at Acura North Haven is the best. Thanks Nick snd the crew More

by JCECARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
Sep 05, 2023 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

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