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Acura by Executive - Service Center

North Haven, CT

4.8
748 Reviews

748 Reviews of Acura by Executive - Service Center

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October 16, 2023

I have been going to this dealership for 10+ years now, and have purchased 1 car and leased a second. It is always clean, the service team is always ready and willing to work on my cars, and I always recei More

by RIZZO.JILLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Oct 17, 2023 -

Acura by Executive responded

Thank you, Jillian, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 16, 2023

No complaints or issues. Was in an out with my appointment. Mike was knowledgeable with everything. More

by MISTYDALUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Acura by Executive responded

Thank you, Misty, for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 13, 2023

I go to this dealership for Terrence Lily and the service advisor they go out of their way to please the customer More

by todd emanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Oct 14, 2023 -

Acura by Executive responded

Thank you, Todd, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Oct 14, 2023 -

todd emanuel responded

Nick and Terrance are great that is why I return I Completely trust them to service my vehicle correctly

October 10, 2023

Very professional and helpful. I will definitely go back. You can really trust them. Highly recommend More

by dantonietta751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Oct 11, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

October 10, 2023

Always please with Michael’s professionalism, kindness & thoroughness. Acura has always come through for me! More

by BETTWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Acura by Executive responded

Thank you for the kind words for Michael and our service department team! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

October 04, 2023

I have always had an inviting and comfortable atmosphere while there. Service reps are very knowledgeable. More

by Justaguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

September 27, 2023

Mike in Service is very professional about his job and he’s very polite and if you have any questions about anything, he will take care of you More

by ETHANPAULSEN1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Ethan, and we're happy to hear that Mike met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

September 27, 2023

Excellent service, excellent communication! Michael helped fix my car problem with ease and had by car back quickly. More

by stacyminnix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Acura by Executive, Stacy, we look forward to having you as one of our valued customers for many more years to come!

September 24, 2023

This dealership never let's me down, they always get me in and and out when it comes to basic service. And on the more complexe jobs, they always plan and explain everything before hand, and in most cases More

by RudyJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Sep 25, 2023 -

Acura by Executive responded

Thank you so much, Rudy, for your kind words, and for taking the time to leave us this wonderful feedback!

September 23, 2023

Excellence service. Nick was professional. He explained everything that was done and what needed to be done doe the next service. More

by ARNGAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Sep 25, 2023 -

Acura by Executive responded

Thank you for your kind words for Nick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

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