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Acura by Executive - Service Center

North Haven, CT

4.9
665 Reviews

665 Reviews of Acura by Executive - Service Center

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October 10, 2023

Very professional and helpful. I will definitely go back. You can really trust them. Highly recommend More

by dantonietta751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Oct 11, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

October 10, 2023

Always please with Michael’s professionalism, kindness & thoroughness. Acura has always come through for me! More

by BETTWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Acura by Executive responded

Thank you for the kind words for Michael and our service department team! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

October 04, 2023

I have always had an inviting and comfortable atmosphere while there. Service reps are very knowledgeable. More

by Justaguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

September 27, 2023

Mike in Service is very professional about his job and he’s very polite and if you have any questions about anything, he will take care of you More

by ETHANPAULSEN1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Ethan, and we're happy to hear that Mike met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

September 27, 2023

Excellent service, excellent communication! Michael helped fix my car problem with ease and had by car back quickly. More

by stacyminnix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Acura by Executive, Stacy, we look forward to having you as one of our valued customers for many more years to come!

September 24, 2023

This dealership never let's me down, they always get me in and and out when it comes to basic service. And on the more complexe jobs, they always plan and explain everything before hand, and in most cases More

by RudyJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Sep 25, 2023 -

Acura by Executive responded

Thank you so much, Rudy, for your kind words, and for taking the time to leave us this wonderful feedback!

September 23, 2023

Excellence service. Nick was professional. He explained everything that was done and what needed to be done doe the next service. More

by ARNGAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Sep 25, 2023 -

Acura by Executive responded

Thank you for your kind words for Nick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

September 21, 2023

Clear explanation of work and cost. Greets customer by name. Very respectful of customer. Clean facility. More

by RDWDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Sep 22, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

September 21, 2023

Great Service and shop supervisor was very knowledgeable I am lookin forward to get my car served at this location More

by lorenzo8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines, Nick Lavacca
Sep 22, 2023 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2023

Since my first visit, Michael has always provided excellent customer service. Acura by Executive is always on schedule with accurate, fast, and reliable workmanship that has never failed me yet which More

by Eddie T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Acura by Executive responded

Eddie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

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