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Acura by Executive - Service Center

North Haven, CT

4.9
636 Reviews
Call Service Center (203) 234-2111

636 Reviews of Acura by Executive - Service Center

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November 20, 2023

They were friendly and prompt. The waiting room smelled of rich mahogany and had many leather-bound books. I felt like a big deal. More

by EdRalphRomero
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
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Nov 20, 2023 -

Acura by Executive responded

Ed, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Michael here at Acura by Executive.

Helpful
November 19, 2023

My car was serviced correctly I was treated respectfully and timing was great! My warranty was great More

by Staceykeyon123
Recommend Dealer
Yes
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Nov 19, 2023 -

Staceykeyon123 responded

Thank you for the service done to my car I'm very happy!

Nov 20, 2023 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Stacey, and look forward to your next visit.

Helpful
November 16, 2023

Very good experience at Acura excellent service on time not a very long wait that’s good business More

by Mace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
November 13, 2023

This is this is an excellent Dealership very responsive and very good to work with .. Joanne is wonderful to work with.. More

by CCAT931785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joann in sales is a great sales person and already purchased 5 cars from!!!, Kristi Lavacca
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Nov 13, 2023 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Joann here at Acura by Executive.

Helpful
November 08, 2023

Excellent customer service. Very good keeping you updated on service progress. Thorough explanation of service needed. More

by PRMONACO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

Helpful
November 07, 2023

Very satisfied! Mike an Heath always attentive and friendly. I have no complaints! Very satisfied with Acura by Executive service More

by clstein23
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Report | Print
Nov 08, 2023 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
November 06, 2023

This dealer ship is good I like to bring my car here when I need service! More

by Zach Minicucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Acura by Executive responded

Zach, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

Helpful
November 02, 2023

Always Great service. Always on time and everything is explained to me. Highly recommend this dealership. More

by paulhuzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
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Nov 02, 2023 -

Acura by Executive responded

Thank you so much. Paul, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
October 31, 2023

Mike was great with accommodating me when i needed to have my car serviced. Was prompt with his calls keeping me informed and quick to have my car done. More

by T.BEVILACQUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

Helpful
October 26, 2023

Sales is not great but service department is phenomenal. I would recommend the service department. More

by PARSH_PERSAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Acura by Executive responded

Thank you for your kind feedback for our service department. We look forward to sharing your compliments with them, and we hope to see you again!

Helpful
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