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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
958 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 958 reviews

November 01, 2024

Excellent customer service. The guy who assited me was very kind and knowledgeable l. I would always visit More

by Ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Acura by Executive responded

Thank you so much for your kind words, Ronald, and for taking the time to leave us this wonderful feedback!

November 01, 2024

Michael was very informative, took his time to explain everything to me. Very warm guy. More

by Ishmael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Michael here at Acura by Executive. We appreciate your business and hope to see you again soon!

November 01, 2024

Scheduled wheel bearing replacement, to wait while was done. Part not in stock on arrival. More

by Bfillmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Piliero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Casey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Rotella, Daniel Santamaria
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Nov 04, 2024 -

Acura by Executive responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 30, 2024

Michael Heath has been my service advisor for several years. He always makes sure my car is taken care of and explains in detail what is wrong with my car. He stays in contact throughout the day about my More

by Elainebarbera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Acura by Executive responded

Elaine, We are very happy to hear that Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 26, 2024

A great enviroment to get your vehicle serviced in. Highly recommended to purchase at this dealer. More

by Jorge O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Rotella
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Oct 27, 2024 -

Acura by Executive responded

Thank you for your very kind review, Jorge. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

October 25, 2024

Mike in the service area is always so helpful, thorough and accommodating. I feel that services are always honestly recommended as needed and not pushed just for the sale. More

by SQUAT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Acura by Executive responded

Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

October 25, 2024

Excellent service and all of my questions were answered and I will return for further service. More

by RileyAponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

October 25, 2024

The staff were Personable and knowledgeable. It was my first time at this office and were very helpful. More

by debfitzsimons80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

October 24, 2024

No pressure No stress . Other dealerships could learn a thing or two from these folks. More

by CPELLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Rotella, Josue Rolon, Alexyss Roderick, Daniel Santamaria
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Oct 24, 2024 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 22, 2024

Service was quick and easy. My advisor was very friendly and knowledgeable about the issues with my car. More

by samsoto0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

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