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Acura by Executive

North Haven, CT

4.8
887 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 887 reviews

February 19, 2020

B1 Service Very Good and Quick. Mike (service coordinator) was very good and professional). However the car cleaning at the end of the service could have been mo More

by theweave2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 19, 2020 -

Acura by Executive responded

Thank you for sharing your five-star experience at Acura by Executive. Our service team will appreciate the feedback!

February 19, 2020

Always there for me I have had several unexpected emergency repairs in the last few months and they always find a way to fit me in immediately. Mike (service coordinator More

by acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Heath
Feb 19, 2020 -

Acura by Executive responded

Thanks for writing us a review. We're happy to hear that the Acura by Executive team consistently takes care of you!

February 19, 2020

Nick is so professional and always has the customer interest in mind He always goes the extra mile He is an asset to the dealership Tony Raucci More

by Tony Raucci
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 20, 2020 -

Acura by Executive responded

Tony, thanks for taking the time to leave Acura by Executive a five-star review! It's so great to hear that Nick took such good care of you.

February 18, 2020

Had my MDX serviced. A1 service and new tires needed. Very accommodating on service scheduling, thorough on what service is being delivered and timeframes, obtained a loaner for me (RDX) that allowed me More

by lawrence_j_welch
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 18, 2020 -

Acura by Executive responded

Lawrence - Thank you for taking the time to share about your visit to Acura by Executive! We're so glad to hear that Michael took such good care of you and your Acura MDX during your service appointment. We hope to assist you again in the future!

February 18, 2020

Very consistent For 17 years and 3 vehicles we have always had consistent, courteous and professional service through Acura by Executive, and there aren't that many d More

by greyghost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca and Mike Heath
Feb 18, 2020 -

Acura by Executive responded

Thank you for taking the time to write Acura by Executive a review. We're grateful to have had your business for so many years. It's wonderful to know that our team consistently takes care of you and earned your trust. We're looking forward to working with you in the future!

February 18, 2020

Received excellent service from the service rep. He took care of all the problems I brought up and addressed them excellently. Will like to work with him again More

by Ishmael
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 18, 2020 -

Acura by Executive responded

Ishmael - Many thanks for the great review! We always love to receive positive feedback about our staff here at Acura by Executive and we're so glad you had a good experience working with the team. We hope to work with you again!

February 16, 2020

Worst acura dealership This is absolutely the worst car dealership I’ve ever dealt with . I saw some similar negative reviews before. I should have taken them seriously . More

by himalaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul
Feb 17, 2020 -

Acura by Executive responded

Himalaya, I can certainly understand your frustration here, but I assure you that this vehicle was picked up through an outside feed and published incorrectly on Edmunds. This is also why your name across in the inquiry as "Rao Kilaru." We are attempting to figure out why this occurred so that we can correct this information or have it removed. I sincerely apologize for your disappointing experience and am available to take your call if I can be of any assistance. Thank you, Kristi LaVacca - General Sales Manager - 203-672-7510

February 15, 2020

Great Service I have been coming here for years. Have purchased 3 vehicles from this dealership and always has been a positive experience. Manny in Sales does a gr More

by dcolonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, Michael, Nick
Feb 17, 2020 -

Acura by Executive responded

Thank you so much for taking the time to write us a review. We're thrilled to hear that the Acura by Executive team always takes care of you!

February 15, 2020

A very friendly, professional and satisfying experience. Always a pleasure to visit my good friends at Acura by Executive for all my automotive needs. Car looks and runs like new! More

by Knyiry
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 17, 2020 -

Acura by Executive responded

We are so happy to hear that your vehicle is running smoothly after your recent visit with us at Acura by Executive. Thank you for your loyal business! We hope you have a great week.

February 08, 2020

Excellent I called in the morning and I had to do was to get my car towed and they would take care of service. Mike called be to tell me that my car had arrive More

by M.Rosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 10, 2020 -

Acura by Executive responded

Thank you for taking the time to share your experience with Mike! It's great to hear that our service team took care of you and got you back on the road. We're happy to have you as an Acura by Executive customer!

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