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Acura by Executive
North Haven, CT
930 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 930 reviews
July 02, 2022
Michael Heath makes the service area great! He is honest, truthful, and accommodating to us on every visit! He goes out of his way to meet our needs. He always remembers us by name which is mak He is honest, truthful, and accommodating to us on every visit! He goes out of his way to meet our needs. He always remembers us by name which is makes us feel welcome. More
by LindaLeeRN
Verified CustomerEmployees Worked With
July 01, 2022
I thought they took a little too long for something that doesn’t normally take that long to do doesn’t normally take that long to do More
by lymarie_torres
Employees Worked With
July 01, 2022
Notice said 15 minute process, service said an hour, actually an hour and a half. Haven’t been back since service voided my warranty because “I was sitting on the seat wrong”! actually an hour and a half. Haven’t been back since service voided my warranty because “I was sitting on the seat wrong”! More
by WEDOFOOD
June 30, 2022
Very professional, returned the car in a timely manner and in time with promised return. Clean was cleaned and in perfect condition and in time with promised return. Clean was cleaned and in perfect condition More
by MATT COPPOLA
Employees Worked With
June 30, 2022
Mike Heath as always makes our experience so effortless and ensures we are happy with our service. Thank you. and ensures we are happy with our service. Thank you. More
by AJMM.DANGELO
June 30, 2022
Great service. Mike was very helpful in getting oil change. Also rear driver lens ordered last October came in and installed. Mike was very helpful in getting oil change. Also rear driver lens ordered last October came in and installed. More
by John M
June 30, 2022
Detailed oriented. Very attentive to customer needed. Very responsive to questions. Quick response time. Able to negotiate a good deal. Very attentive to customer needed. Very responsive to questions. Quick response time. Able to negotiate a good deal. More
by LISANAN67
Employees Worked With
Jonathan Escoto, Brandon Hines
June 30, 2022
There’s never a dull moment when it comes down to top tier customer service. I’ve purchased 2 cars from this dealership and when the time comes, I’ll be here again for a 3rd. When it comes down to servic tier customer service. I’ve purchased 2 cars from this dealership and when the time comes, I’ll be here again for a 3rd. When it comes down to service, everything is always explained in detail. I’ve never had a problem with communication in terms of my vehicle or what’s going on with it. Overall, A+! More
by ORTIZUSBERTO
Employees Worked With
Other Employees :
Tyler Leopizzo, Jonathan Escoto, Nick Lavacca
June 30, 2022
The service was outstanding. They kept rechecking my air conditioning until they were sure it was fixed. Tyler was amazing and kept me informed constantly. They kept rechecking my air conditioning until they were sure it was fixed. Tyler was amazing and kept me informed constantly. More
by CINDYWAGNERUSA
Employees Worked With
Tyler
