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Acura by Executive

North Haven, CT

4.8
887 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 887 reviews

August 12, 2022

Excellent service and was kept informed by Michael Heath as to the status of my vehicle each day it was in service. Thank you! More

by pierne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Acura by Executive responded

Thank you for your very kind review. Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

August 12, 2022

Very professional, kind and courteous service. Knowledgeable employees who go out of their way to provide a positive and pleasant experience. More

by sherimasciantonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Acura by Executive responded

Sheri, Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

August 12, 2022

The body shop and service department is the best in Connecticut bar none!!! Nick Lavacca does an extraordinary job!! More

by CAMUTJG33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Lavacca, Nick Lavacca
Aug 12, 2022 -

Acura by Executive responded

Thank you for choosing Acura by Executive, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 11, 2022

Everyone is is knowledgeable and they communicate it very well to the customer. Very pleasant and keep you informed on the situation in your vehicle More

by Island
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Piliero
Aug 12, 2022 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

August 11, 2022

Mike was very thorough and knowledgeable. Took the time to listen to all my concerns. More

by FMUDD18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Acura by Executive responded

Thank you! MIke and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

August 11, 2022

Michael is quick to respond to my questions, this is my second time for service at Acura by Executive and both times were a pleasure. After dealing with Meriden Hyundai for 10 years, it’s a pleasure to hav More

by S.Brunell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Acura by Executive. Please don't hesitate to reach out if you need anything else.

August 11, 2022

Very happy with the service. Took us on time. Performed service very well. Very friendly people. Explained to us what was going on. Completed service in reasonable time. Loved th More

by DRCAP417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 12, 2022 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 10, 2022

Pleasant and clean waiting area. Easy to schedule service. Staff are always willing to go the extra mile. More

by lfrenchhinde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 10, 2022

Great and fast service! They even gave me coupons for my service which was great! More

by shemekaflores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 11, 2022 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Acura by Executive!

August 10, 2022

I've heard positive things about the service here, which I can't say about the dealer I purchased my RDX from, so I gave them a try. I was pleased with the employees attitude from making arrangements for th More

by mrblase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Aug 11, 2022 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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