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Acura by Executive

North Haven, CT

4.8
858 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 858 reviews

August 20, 2022

Always cordial and friendly. Don't mind waiting there at all.....if they could do away with the bill at the end it would be perfect!!! More

by Bkcastriciano
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Acura by Executive. Please don't hesitate to reach out if you need anything else.

August 18, 2022

Very accommodating, efficient and friendly. Waiting area is clean and comfortable. They stand behind their repairs. More

by Mcgiver90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

August 17, 2022

Always helpful, quick, and kind when dropping off and picking up. Very thorough when checking in and out. Explaining every aspect of service. More

by SL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 17, 2022 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 17, 2022

Scheduling was easy. Service is always kind and courteous. They explain everything and keep you informed while waiting. More

by SL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 18, 2022 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

August 16, 2022

The manager was very professional and informative about what services was needed for my car. Thanks More

by Diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 17, 2022 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 14, 2022

The service employees at this dealer are very professional and pleasant to deal with. I’m very confortable and feel confident that I can trust them with their recommendations on my automobile. More

by SERAGLIO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 15, 2022 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Acura by Executive!

August 14, 2022

I looks like you don’t check out my car each time I come you just write stuff from the previous visit. Most of the work I already had done. I had you do the alignment and I didn’t seem like it was straight More

by sharon harriott
Recommend Dealer
No
Employees Worked With
Nick Lavacca
Aug 14, 2022 -

Acura by Executive responded

we are so sorry to hear you are not satisfied with your service. we aim for the highest customer satisfaction and truly appreciate our customers. we will reach out monday

August 14, 2022

Came in with no appointment and still got my oil change nice and quick. Car wash came out great also More

by Nickynavarro_sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 13, 2022

From purchase to regular maintenance services this Acura dealership is efficient , friendly and responsive to my concerns. Michael Heath gets 5 stars. More

by Pd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Acura by Executive responded

We appreciate your business and our team looks forward to serving you again soon!

August 13, 2022

Made appointment ahead taking on time service prepared and ready as stated. Pleased with how I was treated More

by Bruce K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Aug 15, 2022 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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