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Acura by Executive

North Haven, CT

4.8
858 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 858 reviews

August 25, 2022

Service is always exceptional. I have dealt with Michael Heath and he is always so thorough on what needs to be done, explains what us truly necessary and what is upcoming. Been co More

by PIERSANTIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 25, 2022 -

Acura by Executive responded

We appreciate your business and our team looks forward to serving you again soon!

August 25, 2022

My customer service has been great prompt time frames and fast service while waiting for you r vehicle keep up the great work More

by roddy565
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 25, 2022

Everything went well for my service. I was glad that I selected to return to this Acura dealer regarding low battery issues. I could have hastily picked up a battery closer to home. I am More

by RobinAnthony 7759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Acura by Executive responded

It's great to hear that Michael and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

August 25, 2022

Nick is the most professional and courteous person to work with, he always listens to our concerns and gore above and beyond. Excellent customer service! More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 29, 2022 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with Nick. We're glad to hear he delivered such a great experience!

August 24, 2022

The service experience was great. The staff was attentive to my needs. I would recommend device there to others. More

by ALANBAMBOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Torre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 25, 2022 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

August 24, 2022

Everyone is always helpful and very professional And very thorough with my car . Thank you all More

by PETERCIOCCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Acura by Executive responded

Thank you for choosing Acura by Executive, Peter, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 22, 2022

Get place to get your service done. All great things about Micheal and the service department. More

by jasonsouthwick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jason, please let us know.

August 22, 2022

I was greeted immediately, serviced immediately and waited for my vehicle in a timely fashion until it’s completion. More

by Hsmithjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

August 22, 2022

To keep it shorts, Michael Heath has been there only person at Acura to be able to deal with my car issues. Dealing with Manchester and Avon Acura since March and neither of them were able to fix or eve More

by vicdjgonzalez19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech guy that worked on my car.
Aug 22, 2022 -

vicdjgonzalez19 responded

To keep it short, Michael Heath has been the only person at Acura to be able to deal with my car issues. Dealing with Manchester and Avon Acura since March and neither of them were able to fix or even address my issue. They took the easy way out and blamed me instead of diagnosing and trying harder. Michael Heath addressed and fixed my issue and was informative the entire time.

August 21, 2022

Nick in service; always excellent at all things and great at all communication at every time. More

by CREASER72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 22, 2022 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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