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Acura by Executive

North Haven, CT

4.8
924 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 924 reviews

October 31, 2022

The experience was good, the workers were courteous, they explained what they were going to do and I didn’t have to wait a long time. More

by JENNIFERBLAKE25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Oct 31, 2022 -

Acura by Executive responded

Jennifer, Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 31, 2022

Great dealership to deal with always friendly staff that explains everything. Not pushy and lets you know what work on your vehicle should be addressed either sooner or later . More

by GDFATHER30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Oct 31, 2022 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. Michael and our team here at Acura by Executive appreciate your business and hope to see you again soon!

October 29, 2022

The dealership and it staff are excellent. All their services are great. Customer service is always good More

by CALEBYALARTAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 27, 2022

Excellent service. I've been having my cars serviced there since 1990. Very thorough & conscientious. More

by Mnlwoes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Oct 28, 2022 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

Oct 28, 2022 -

Mnlwoes responded

I appreciate your service.

October 26, 2022

Acura by Executive is one of the best Acuras I've been to and I've tried a few around connecticut and I travel out of my way just to use this one in North haven thanks for making me feel comfortable and secu More

by MONTALMITA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

October 26, 2022

The service department is like no other I have dealt with. They explain things an are realistic about services. No high pressure. Just facts. More

by DWAILONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Oct 26, 2022 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 24, 2022

Very good dealership to take care of my car needs/maintenance and problems . Michael is the best service agent in the house. He took care of our car problem or concerns without hesitation. He More

by MONDEJAR_DARWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad Michael and the team were able to help, and we hope to see you again!

October 24, 2022

I have purchased 2 brand new vehicles from this Acura dealership. Very happy with service. Mike is the one I always see. He is great! More

by CATHYVELLUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us, Cathy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 24, 2022

To start, I was promptly attended by a concerned and knowledgeable service manager which was very much appreciated. I was kept informed of the progress of the work and provided a detailed invoice with a More

by GDBANKER
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Oct 25, 2022 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2022

I asked the service tech if he Wouldn't mind putting air in my tires for me while I was there. My tires had less pressure in them after he put air in then then they did when I got there. Not a thorough vacu More

by AROCK407
Recommend Dealer
No
Employees Worked With
Michael Heath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Acura by Executive responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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