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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
924 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 924 reviews

November 15, 2022

The manager is always listening and understanding. Very fair as well. Prices are a little high, but to be expected More

by JENSCHMIDT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jen, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

November 15, 2022

Prompt service. Done when promised. Courtesy car is always appreciated as I am in sales More

by ASmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
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Nov 15, 2022 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 11, 2022

On time and completed all required items always a pleasure to work with Acura great service More

by RONALD.MARINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Nov 13, 2022 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Ronald, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

November 11, 2022

Excellent service they no how to communicate with customers on what’s going on with there cars More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
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Nov 13, 2022 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 10, 2022

Michael in service always fits me in even when I don’t have an appointment. More

by CAR1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gonzalez
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Nov 11, 2022 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and the team met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

November 08, 2022

Nice and friendly staff. They provided good information before hand. Service is on time and reliable. More

by Dong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2022 -

Acura by Executive responded

Doug, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

November 07, 2022

They took my car immediately provided me with a temporary loaner car, made the necessary repairs quickly and overall service was excellent More

by knockfola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Nov 07, 2022 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 01, 2022

Acura by Executive is the only Acura dealership I choose to purchase my Acuras. I’ve purchased 2 new and 1 certified preowned from this dealership. The customer service and professionalism is outstanding fr More

by julie.cossette1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
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Nov 01, 2022 -

Acura by Executive responded

Thank you so much for choosing Acura by Executive! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 01, 2022

I received excellent services. Michael was great up me on the status of my car and was very knowledgeable about other services my car needed More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2022 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

October 31, 2022

Excellent dealership! Obsessed with Acura’ Joann is absolutely wonderful to do business with. I plan on recommending all my friends and family to this dealership and espec More

by dzdolphins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto, Brandon Hines
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Oct 31, 2022 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear JoAnn and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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