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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
923 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 923 reviews

January 02, 2023

Very friendly and responsive. Right on time and very informative. Answered all my questions. I’ll be back. More

by THOMASGILLION98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

January 01, 2023

Excellent service. Nick is a pleasure to work with. Spends time going over everything. Highly recommend More

by DOESNOTHAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
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Jan 03, 2023 -

Acura by Executive responded

Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

December 30, 2022

Excellent customer service. Excellent work. Completed quickly with great communication. Will definitely be back and refer family and friends. More

by DONNACBSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2022 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2022

Courteous and professional staff. Always easy to make an appointment. Good verbal and written explanations of any issues found. More

by KFIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Dec 30, 2022 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. It's great to hear we continue to meet your needs! We appreciate your business and hope to see you again soon.

December 29, 2022

I have been with them for over twelve years n purchased 5 cars within those years. John Torre n Nick LaVacca go above n beyond in customer service and represent your company with great pride! Thanks More

by ELIZABETHDITURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Dec 30, 2022 -

Acura by Executive responded

Hi Elizabeth! Thanks for taking the time to share your thoughts on working with our team. We're glad to have you as a loyal customer and we'll pass along your feedback to John & Nick!

December 29, 2022

As always excellent job done customer service is always on top the dealership is always nice and clean everyone is polite and respectful More

by Danapebblesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie and Joanna, Nick Lavacca
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Dec 30, 2022 -

Acura by Executive responded

Thank you for your business and this review, Dana! We're happy to hear our team is able to serve you and demonstrate our commitment to great service. See you next time!

December 29, 2022

Always good service! ! However the wait was behind long, over TWO hours for only a lil change!! More

by Shabrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2022 -

Acura by Executive responded

Thanks for your review! We're glad you enjoy our service, and we apologize for the long wait. We'll do our best to get you out quicker next time!

December 29, 2022

Informative, and amazing sales staff! Joanne is the best and the service department took good care of the parts needed for the accessories I added on to my vehicle. More

by GUCCIDAWN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Dec 30, 2022 -

Acura by Executive responded

Thank you so much for your kind words! We will definitely pass your feedback on to JoAnn, and we hope you enjoy the new accessories.

December 28, 2022

The best service dept by far. Nick goes above and beyond for each service. Always willing to help thank you More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Dec 28, 2022 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team, George. We're glad to hear we delivered such a great experience!

December 28, 2022

Efficient. Good customer service. Prompt. Helpful. Clear explanations about the work needed and future service More

by MCOLLINS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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