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Acura by Executive

North Haven, CT

4.8
954 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 954 reviews

March 09, 2023

The buying experience was straightforward and thankfully did not take 3+ hours! I really appreciate Acura by Executive embracing technology and allowing me to complete of the majority of paperwork electroni More

by daena.ballard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Escoto, Austin Rotella
Mar 10, 2023 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2023

I always have a comfortable pleasurable experience. This dealership is very accommodating and pleasant. The moment you check in until the time you leave is a great experience. No complaints here. More

by maxcats203
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Acura by Executive responded

Thank you, Max! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

March 03, 2023

Service was exemplary… with Nick facilitating. From loaner car to actual service and use of all discounts More

by dmckeehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Mar 04, 2023 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad to hear that Nick was able to help, and we hope to see you again!

February 28, 2023

The service was great. Service rep Nicholas Lavacca was very professional and thoroughly explained every service done to my car. More

by EH4784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca, Victoria Felder
Mar 01, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nick delivered such a great experience!

February 24, 2023

Acura by Executive has been my dealer and service center since 1996. They are there when I need them, even for emergencies such as this flat. If they keep up this good service I'll keep coming! More

by robert_w_grzywacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Feb 26, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 23, 2023

Everyone was helpful from start to finish in regards to sale of the vehicle. Everything went smoothly on the day we picked up the vehicle. More

by fdibenedetto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines, Nick Lavacca, Austin Rotella
Feb 23, 2023 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2023

Great dealership . Have been with them for years . Same service rep. , same salesman for many years now. Service is always good. More

by mbeartender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Rotella
Feb 23, 2023 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

February 22, 2023

Nick was Very professional and. courteous - I felt waiting area and other areas at the dealership were extremely clean - driver who gave me a ride home as I lived close by was a ver More

by Cheryl B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnne, Judy, Nick Lavacca
Feb 23, 2023 -

Acura by Executive responded

Thank you, Cheryl! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

Feb 23, 2023 -

Cheryl B responded

Many thanks again for great service experience!

February 20, 2023

Fast and friendly service. Don’t push you for services you don’t need. Nice waiting area. More

by LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

February 20, 2023

Overall great experience. Appointment was easy to make and communication once I arrived was perfect! More

by Jenniferscully0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Acura by Executive responded

It has been a pleasure serving you, Jennifer. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive!

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