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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
956 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to ...
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527 Washington Ave

North Haven, CT

06473

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Showing 956 reviews

March 29, 2023

My service was good but they had an issue with parts and timing! The service people are all very friendly. More

by BIERCMA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Acura by Executive responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 24, 2023

This dealership is very nice and so are the people they go out of their way to accommodate you without a appointment and their prices are reasonable and they have a nice waiting room you can sit in and wat More

by dempster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Mar 26, 2023 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 22, 2023

No fuss no hassle sale, and a great service dept. Michael Heath is my regular service advisor - always helpful, explains issues well and keeps me updated as the work progresses. He has been extremely More

by lhplum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Mar 23, 2023 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear Michael, JoAnn, Nick, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2023

My vehicle was taken in on the scheduled time. The service was excellent. Everything explained well by the Service Representative More

by WATERS999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

March 21, 2023

Great service and clean facilities. The online portal is not easy to set up appointments on an iPhone. More

by Tina.scali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Mar 22, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We're sorry that you are having difficulty with our online portal. Perhaps we could help you with this on your next visit? We appreciate your business and hope to see you again soon!

March 20, 2023

Very professional clean. They were always aware that my time is valuable and they did a great job More

by MCDAGGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

March 19, 2023

What a great experience. Purchased a 23 TLX and it was a smooth process - no pressure, easy to work with, no BS, etc. John Torre was my salesman and was fantastic - answere More

by ctvader
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Rotella
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Mar 20, 2023 -

Acura by Executive responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Acura TLX, and we thank you for choosing Acura by Executive!

March 18, 2023

Always professional. Always in contact and updating status of vehicle very pleasant to deal with. Work always done in a quality manner More

by LENINGERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Austin Rotella
Report | Print
Mar 20, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

March 18, 2023

The service is always execcent, the service provider very knowlegable and polite, smile, sensitive ,caring More

by MYDEGREE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Mar 20, 2023 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 18, 2023

I receive excellent service every time. Prompt, efficient, and great communication. I will continue to visit here for all my service needs. Highly recommended! More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, Kristen, we look forward to having you as one of our valued customers for many more years to come!

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