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Acura by Executive
North Haven, CT
956 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 956 reviews
April 12, 2023
Mike was able to squeeze me in for an appointment right away for an emergency tire repair. away for an emergency tire repair. More
by CARYNTURCHI
Verified CustomerEmployees Worked With
April 07, 2023
Made an appointment for a drivability concern and an oil change. Brought my vehicle oil change was done but when it came to my drivability concern I very thing w my down hill. My car was never driven to ver change. Brought my vehicle oil change was done but when it came to my drivability concern I very thing w my down hill. My car was never driven to verify my concern even after waiting an hour and 30 minutes. I have an aftermarket intake and they kept saying that is my issue when my issue is a noise at highway speeds. Almost sounds as if my wheel wants to come off. Again they never drive my car to verify my concern and kept blaming my intake. Service writer was very nice through out the entire process but it means nothing if my problem wasn’t solved. Should have atleast driven the car. And this is a brand new TLX that I payed 50k for. Left very upset and aggravated. Will not return to this dealer More
by Martínez_jonathan3
Employees Worked With
April 05, 2023
I was very pleased with the customer service that Michael provided. He got me in and out and explained every thing in detail. provided. He got me in and out and explained every thing in detail. More
by SMOORER
Employees Worked With
April 05, 2023
Acura Executive service department is very good with their scheduling, advising, recommendations and servicing commitments. their scheduling, advising, recommendations and servicing commitments. More
by ASBANERJEE
April 05, 2023
The service was excellent no wait time everything was done perfect and I’ve been a return customer. I’ve probably at least nine cars from you people in the last few years and I believe John Tori is the b done perfect and I’ve been a return customer. I’ve probably at least nine cars from you people in the last few years and I believe John Tori is the best. More
by PSAWIK29
Employees Worked With
April 04, 2023
Nick is very knowledgeable and professional. He clearly explained what services my car needed and I felt confident that the service would be well done. Also your car gets washed and vacuumed!! He clearly explained what services my car needed and I felt confident that the service would be well done. Also your car gets washed and vacuumed!! More
by TADESTEF
Employees Worked With
Nick Lavacca
April 02, 2023
I took my car to Acura of North Haven for a service. They are very knowledgeable and professional. Top of the line customer service. They are reliable and fair. I Would definitely recommend Acura of Nor They are very knowledgeable and professional. Top of the line customer service. They are reliable and fair. I Would definitely recommend Acura of North Haven and will definitely bring my car back for services in the future. More
by tanya2003m
Employees Worked With
Nick Lavacca
March 31, 2023
I’ll never go to another dealership as long as JoAnn is there!! Always treated like family. there!! Always treated like family. More
by elisaciarlelli
Employees Worked With
Other Employees :
Judy! , Brandon Hines, Kristi Lavacca, Austin Rotella
March 31, 2023
John and Austin were both fantastic! Super helpful and responsive. It was a top notch overall experience, as always. The car is great and the team and service are even better! Super helpful and responsive. It was a top notch overall experience, as always. The car is great and the team and service are even better! More
by jkoen
March 31, 2023
Mike was helpful and pleasant. Got me in and out and kept me updated with repairs. Everyone in service is always nice Got me in and out and kept me updated with repairs. Everyone in service is always nice More
by Blj3050bernie
